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#1
DRIVER_POWER_STATE_FAILURE BSOD after installing SEP Antivirus
Hi there
I have recently bought a new Asus N73SV laptop running windows 7 home premium x64, which is my main work computer.
I had trend micro plantinum internet security software that come with a 3 month trial, which once the trial ended I uninstalled and installed
Symantec Endpoint protection V 11.0.7200.1147 x64 version.
Ever since installing SEP I have been getting random bluescreens such as DRIVER_POWER_STATE_FAILURE.
and other than SEP I do not know what is causing the bluescreens.
I have zipped up the minidumps and also the msinfo32 nfo files.
https://skydrive.live.com/embed?cid=...CXenKWdQYyBUx8
I would sincerely appreciate your assistant in finding out exactly what driver or device is exactly causing BSOD, if possible.
I understand the process of removing SEP in an attempt to resolve it, however if it is a driver causing it, I wouldnt mind finding out which one so I can check to see if there is an update to it. If anyone can advise on a suitable strong AV/firewall/malrware setup alternative other than SEP, I would appreciate that as well.
Thank you so much in advance.
Dice