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Windows 7: BSOD New Computer , error 0x00000124, many others

26 May 2012   #1

Windows 7 Home Premium 32bit
BSOD New Computer , error 0x00000124, many others

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer LENOVO
System Model Lenovo H415
System Type x64-based PC
Processor AMD A6-3600 APU with Radeon(tm) HD Graphics, 2100 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date LENOVO DZKT26AUS, 10/26/2011
SMBIOS Version 2.6
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.49 GB
Available Physical Memory 3.77 GB
Total Virtual Memory 11.0 GB
Available Virtual Memory 9.15 GB
Page File Space 5.49 GB
Page File C:\pagefile.sys

I just got this computer the other day and on the 2nd day of use, got the BSOD. I have not added any hardware and only installed Firefox and Microsoft Office to the computer. Here is a rundown of what happens.

Starup, Windows screen appears, then BSOD.

Stop: 0x00000124
(0x0000000000000000, 0xFFFFFA8005DOC028, 0x00000000B200400, 0x000000006400175)

I restart and run Startup Repair which fails. Error report as follows:

#3 Unknown
4- 1
5- autofailover
6- 1
7- norootcause
OS- 6.1.7601.

Then I run system restore which fails with error 0x8000ffff)

Upon next restart computer boots as normal. I work for about an hour (word processing) and shut the machine down. About 12 hours later after being turned off, the BSOD appears again and same process repeats.

No overclocking. I've checked the fans and there are no heating issues. All the drivers are up to date.

Reports attached. Thank you.

My System SpecsSystem Spec
26 May 2012   #2

Windows 7 Ultimate SP1 64-Bit

Quite honestly, as your computer is virtually brand new, you'd be as well to contact Lenovo support for a repair, replacement or refund while the machine is under warranty.

I would hate to see you do anything that invalidates the warranty and get stuck with a computer that Lenovo won't touch.
My System SpecsSystem Spec
26 May 2012   #3

Windows 7 Home Premium 64 Bit

Agreed 100%. You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.
My System SpecsSystem Spec


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