Getting BSOD's on shutdown and with Onboard sound


  1. Posts : 5
    windows 7 64 bit
       #1

    Getting BSOD's on shutdown and with Onboard sound


    I got tired of crashing because the onboard sound driver clashes with the ati card
    I've looked that up already and im not sure of a way to resolve it
    I've included info of latest BSOD's.
    I have been crashing when I shut down. One i looked up and it said it was a ethernet controller error, but I could have been mistaken about it.
    I included a zip file as per instructions to submit BSOD's for windows forums
    Any help will be appreciated
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Kaspersky is a frequent cause of BSOD's.
    I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

    http://support.kaspersky.com/downloa...vremover10.zip

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 5
    windows 7 64 bit
    Thread Starter
       #3

    i uninstalled kaspersky
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Let us know how you go.
      My Computer


  5. Posts : 5
    windows 7 64 bit
    Thread Starter
       #5

    Session "Homegroup Log" failed to start with the following error: 0xC0000035
    the above is newest error
    the onboard sound im just gonna leave disabled till i get a soundcard
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    Submit any further DMP's for analysis.
      My Computer


  7. Posts : 5
    windows 7 64 bit
    Thread Starter
       #7

    heres a new a updated upload
    still have the homegroup error
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    Crashes primarily indicate hardware. Run some hardware checks.
    • If you are overclocking any hardware, please stop.

    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

         Warning
      Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  9. Posts : 5
    windows 7 64 bit
    Thread Starter
       #9

    nope none of those just typical windows errors
    i did find a bad memory stick though and removed it
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #10

    Good job!
      My Computer


 

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