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#1
stuck on "welcome" screen cant get "sfc /scannow" to work
Hi everyone.
All my experience is with XP, but my partners windows 7 laptop has this problem and I am stuck. it is a Dell laptop latitude E4300 about 4G ram, no external devices fitted.
Laptop starts to boot, I log in, "welcome" screen comes up but never finishes processing. Harddrive light keeps on pumping endlessly.
I tried to boot in "safe mode" and it stops at exactly the same spot.
I tried to run “System restore”: I can pick a restore point OK, and it loads it but then gets stuck on “finishing restore” (similar to the “welcome screen” thing - it just keeps on processing )
“Start up repair” both from harddrive or dvd both say it cant find anything wrong.
Ran the command prompt. “Sfc /scannow” it runs “beginning verification phase of system scan” – it gets to “Verification 100%” then displays the line : ”windows resource protection could not perform the requested operation”
Any ideas of where I can go from here? all Ideas welcomed greatfully - she might expire without her laptop :)