Hi, zigzag3143
Got another BSOD am enclosing the updated dmp file.rar.
I also tried again to update my bios using ...E380 R01-B1. Acer's link for bios update gave me R01-C0 but when I tried to use WinFlash, pop-up said "onboard bios not Award bios".
Have also searched several sites to help me and found biosmods.com with many tutorials but are too confusing and advanced for me to try. Acer of course want $90 before they will even look at it.
Any suggestions would be most welcome.
The latest crash was DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
- If you are overclocking any hardware, please stop.
- Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
- Download the drivers you want for your display card(s)
- Click Start Menu
- Click Control Panel
- Click Uninstall a program
- For NVIDIA:
- Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
- Restart your computer
- Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
- If any remain of the above, uninstall one at a time
- If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
- Restart your computer after uninstalling drivers for all display cards
- Install the driver you selected for the display cards once Windows starts
Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.
Thanks for your response writhziden.
Have run SFC/SCANNOW.. windows resource protection did not find any irregularities. no errors found.
Ran DirectX diagnosis but found no problems or conflicts.
Went to Nvidia site and found an update that I did not have.
Then Uninstalled NVIDIA Graphics Driver and made sure there were no residuals left behind. and restarted.
Proceeded with a clean install of the new driver and again restarted.. and everything looks OK.
I will now go back to using the computer and see if there are any more BSODs.
Will post if I have any further problems.
Thanks again for your help.
You're welcome. Let us know after a few days how the system is responding. Best of luck!
Have not had a single BSOD since updating the Nvidia drivers.
Now do I still need to update my 2007 Bios as suggested earlier and if so can you give me some assistance in how to go about doing this?
Your help is greatly appreciated.
No need to update the BIOS if the system is now running stable. BIOS flashing is risky and not recommended unless you are having problems.
When you are confident the problem is solved, you may mark this thread solved. :)
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