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BSOD when opening folder in MS word. locale id 2057 Product 768_1
PLease help - whenever I try to open a folder or document in MS word my PC does a dump! AGHH! I can however access my folders and documents if I use the windows explorer icon to get into my libraries that way then its ok. The message I get after the blue screen is this:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880056A8CC0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Can anyone figure this out?
Many Thanks
Last edited by netty; 18 Jun 2012 at 12:24. Reason: privacy