BSOD, Memory Management & IRQL not less or equal


  1. Posts : 6
    Windows 7 Professional 32-bit
       #1

    BSOD, Memory Management & IRQL not less or equal


    Hi, two days ago my computer was running smoothly and fine. Then the day after, i got a bunch of BSODs. Help me pretty please :)

    Here are the dump files i got and my PC specs.

    OS: Windows 7 Professional 32-bit
    Processor: AMD Athlon 64 x2 5000+
    Memory: 2GB RAM
    Mobo: ASRock N68C-S UCC
    GPU: ATI Radeon HD 5570
    HDD: Western Digital 320 Gb
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2


    These crashes were caused by memory corruption probably a driver.
    Please run these two tests to verify your memory and find which driver is causing the problem.


    * If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    * If you have a Raid update its Driver.




    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5-7 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.


    RAM - Test with Memtest86+






    Driver Verifier

    Using Driver Verifier is an iffy proposition.
    Most times it'll crash and it'll tell you what the driver is.
    But sometimes it'll crash and won't tell you the driver.
    Other times it'll crash before you can log in to Windows.
    If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
    Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation"IRP Logging and Force Pending I/O Requests. and click "Next"
    NOTE: You can use Low Resource Simulation if you'd like.
    From my limited experimentation it makes the BSOD's come faster.
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    If you are using win 8 add these

    - Concurrency Stress Test
    - DDI compliance checking


    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

    Thanks to JCGriff2 & Usasma.

    Sysnative Forums

    Driver Reference Table (DRT)


    Using Driver Verifier to identify issues with Windows drivers for advanced users

    Driver Verifier

    Using Driver Verifier (Windows Drivers)
      My Computer


  3. Posts : 6
    Windows 7 Professional 32-bit
    Thread Starter
       #3

    Thanks for the quick reply :)
    I'll try these tests as soon as possible and post my findings after that.
      My Computer


  4. Posts : 6
    Windows 7 Professional 32-bit
    Thread Starter
       #4

    Hi, i got a BSOD while running my system with driver verifier on.
    Here's the dump file.
      My Computer


  5. Posts : 6
    Windows 7 Professional 32-bit
    Thread Starter
       #5

    And another BSOD
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    Driver verified and Related to atikmpag.sys AMD multi-vendor Miniport Driver from Advanced Micro Devices, Inc. I would re-install newest driver available.
      My Computer


  7. Posts : 6
    Windows 7 Professional 32-bit
    Thread Starter
       #7

    Hi, sorry for not being able to get back to you as soon as possible.
    I tried re-installing the newest driver but to no avail, i got another BSOD after 5 hours or so.
    Here's the dump file for it.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    Any results for the Memtest86+ diagnostics? The crash indicates memory_corruption and the bugcheck points to memory or driver issues. Given the memory_corruption message, I suspect memory.

    What ATI driver version are you currently using?
      My Computer


  9. Posts : 6
    Windows 7 Professional 32-bit
    Thread Starter
       #9

    Hi, writhziden

    Sorry for not being able to make a fast reply to you. I currently have no Memtest86+ diagnostics yet because my dvd-rom is kinda messed up. I'm also suspecting that either my RAM or some of the drivers are causing this so i think that i'd just go buy a new memory stick and do a fresh install of Windows.

    I'm using ATI's 11.8 catalyst version btw and thanks for the help you've given me. I really appreciate it! :)

    Oh, and consider this solved already for I will just have my computer repaired at the nearest shop if I still get these BSODs. It's already stressing me out.
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #10

    Sounds good. If you get any more, and you take it in for repairs, let us know how that goes, too. It would be great to know what the original problem was. :)
      My Computer


 

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