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Windows 7: Win 7 desktop restarts while waking up from sleep

29 May 2012   #1

Windows 7 Home Premium 64bit
Win 7 desktop restarts while waking up from sleep

Win 7 64-bit desktop
Machine age = approx 2 years.
OS has not been reinstalled since purchase.

My computer restarts while waking up from sleep. Can't remember when it started, I reckon about 5-6 months ago, maybe more.

Thanks in advance! Really appreciate your help.

My System SpecsSystem Spec
29 May 2012   #2
Microsoft MVP


Only one recent memory dump. The reports are missing a lot of information.
Please run them again and let them finish before closing them out. More instructions here:

Looks like your wireless drivers. Please:
- download a fresh copy of the wireless drivers from the PC Manufacturer's website
- uninstall the current wireless drivers
- install the fresh copy of the wireless drivers and monitor for further BSOD's

If this is a wireless USB device, you can expect BSOD's when using older drivers.
Here's my rant about wireless USB devices:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
If this doesn't solve the issues, please run Driver Verifier according to these directions: Driver Verifier Settings

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at:
- Info on how to troubleshoot BSOD's (DRAFT):
- How I do it:


amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ctxusbm.sys      Mon Sep 07 14:09:28 2009 (4AA54C58)
avgtdia.sys      Sun Jul 10 18:46:53 2011 (4E1A2BDD)
avgmfx64.sys     Sun Aug 07 23:41:46 2011 (4E3F5AFA)
avgrkx64.sys     Tue Sep 13 00:02:34 2011 (4E6ED5DA)
AVGIDSEH.Sys     Sun Jul 10 18:36:50 2011 (4E1A2982)
ckldrv.sys       Thu Mar 18 19:10:27 2010 (4BA2B2E3)
avgldx64.sys     Thu Oct 06 23:55:41 2011 (4E8E783D)
AsIO.sys         Mon Apr 06 03:21:08 2009 (49D9AD64)
WmBEnum.sys      Tue Apr 27 16:10:19 2010 (4BD744AB)
WmXlCore.sys     Tue Apr 27 16:09:26 2010 (4BD74476)
athrx.sys        Wed Mar 31 21:54:32 2010 (4BB3FCD8)
Rt64win7.sys     Thu Nov 05 09:15:41 2009 (4AF2DE0D)
ASACPI.sys       Wed Jul 15 23:31:29 2009 (4A5E9F11)
GEARAspiWDM.sys  Mon May 18 08:17:04 2009 (4A1151C0)
AVGIDSFilter.Sys Sun Jul 10 18:37:05 2011 (4E1A2991)
viahduaa.sys     Thu Jul 09 23:07:01 2009 (4A56B055)
AVGIDSDriver.Sys Sun Jul 10 18:36:37 2011 (4E1A2975)
WmVirHid.sys     Tue Apr 27 16:08:53 2010 (4BD74455)
nvhda64v.sys     Fri Aug 21 16:23:50 2009 (4A8F0256)
nvlddmkm.sys     Sat Apr 03 20:06:21 2010 (4BB7D7FD)
nvBridge.kmd     Sat Apr 03 19:50:52 2010 (4BB7D45C)
LHidFilt.Sys     Fri Sep 02 02:23:09 2011 (4E60764D)


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052712-21777-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat May 26 21:26:20.011 2012 (UTC - 4:00)
System Uptime: 0 days 0:29:09.103
BugCheck D1, {0, 2, 8, 0}
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : athrx.sys ( athrx+ae221 )
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000008 00000000`00000000
BiosVersion = 0605   
BiosReleaseDate = 09/24/2009
CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 2808
My System SpecsSystem Spec

 Win 7 desktop restarts while waking up from sleep

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