Random BSOD while gaming and browsing

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  1. Posts : 9
    Windows 7 64bit
       #1

    Random BSOD while gaming and browsing


    I have a self built gaming computer. I have completely formatted the hard drive back to OEM settings and re-installed Windows 7. Nothing about my computer was bought from a store, everything came from Tiger Direct. Im getting random BSoD's and cant figure out why. I am attaching all of the info that I think you might need. If you need more, please just ask. Thanks.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Problem Devices:
    Code:
    Universal Serial Bus (USB) Controller	PCI\VEN_1033&DEV_0194&SUBSYS_84131043&REV_03\FFFFFFFFFFFFFFFF00	The drivers for this device are not installed.
    I would recommend installing the above drivers ASAP.


    Crashes indicate hardware. Run some hardware checks.
    • If you are overclocking any hardware, please stop.

    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

         Warning
      Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  3. Posts : 9
    Windows 7 64bit
    Thread Starter
       #3

    Thanks for the information. I have tried to find the drivers for that particular USB, but i have no idea what it even is or where to get it. Do you happen to have any ideas?
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    I have no ideas at present. I am not sure of what you have in your system, so that makes it difficult to know where to find the drivers. Please fill in your system specs on your profile and not in a post in this thread.

    System Info - See Your System Specs may help in filling in your specs.
      My Computer


  5. Posts : 9
    Windows 7 64bit
    Thread Starter
       #5

    Every time I run Prime 95, my computer blue screens. I havent been able to catch the stop codes yet as it only flashes for a moment. Im guessing I have a hardware issue?
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    Please upload the latest crash reports. Hopefully a .dmp file was created (although probably not if it flashes too fast to read). See steps 5 and 6 of Dump Files - Configure Windows to Create on BSOD and disable Automatically restart by unchecking the box.
      My Computer


  7. Posts : 9
    Windows 7 64bit
    Thread Starter
       #7

    I cannot upload the .dmp files. It tells me that I dont have the right permissions and to contact the administrator, which is me. I am the only user of this computer.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    Please follow the https://www.sevenforums.com/crashes-d...tructions.html to upload the .dmp files...

    You cannot upload from the Windows directory or Minidump subdirectory within that directory because that area of your system is protected by security to prevent viruses/malicious software from damaging your system.
      My Computer


  9. Posts : 9
    Windows 7 64bit
    Thread Starter
       #9

    OH duh. Im a dork. Ok, I'll get it uploaded asap.
      My Computer


  10. Posts : 9
    Windows 7 64bit
    Thread Starter
       #10

    Here is the new .dmp files and PerfMon. Thank you for all your help. I wish there was a way I could repay you for your time.
      My Computer


 
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