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#1
BSOD during startup, STOP: 0x00000050
Hello all,
I am working on this error and have run out of ideas. During start up I am getting a BSOD.
PAGE_FAULT_IN_NONPAGED_AREA
STOP: 0x00000050 (0xFFFFF8804913E600, 0x0000000000000001, 0xFFFFFA800324C2E6, 0x0000000000000005)
* I have included the zip files that include the dump info, but when trying to run perfmon /report I receive an error that states:
Error: An error occured while attempting to generate the report. The system cannot find the patch specified.
System Info:
OEM Windows 7 Home Premium x64
Acer Aspire 5532
AMD Athlon 64 Processor TF-20 (1.6ghz)
ATI Radeon HD3200
3GB Memory
What I Have Tried:
-chkdsk -> 0 problems
-System Restore -> system restore ran, but deleted restore point on restart due to missing windowsinstaller
-Startup Repair -> detected no problems
-memory/hardware check -> found 0 errors
-sfc /scannow -> found corrupted files and repaired
(after this completed, i was able to start up windows in normal mode longer than i had previously been
able to, but when accessing the control panel it crashed again)
-sfc /scannow a second time -> 0 corrupted files
This is not my computer and i do not know exactly when the problem began. The only recent software change i can see are the installation of Microsoft Silverlight, Compatibility pack for the 2007 Office system, and Microsoft office powerpoint viewer 2007.
Any help on this would be greatly appreciated!!!
- Ian
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF880489E0800
BCP2: 0000000000000001
BCP3: FFFFFA80032392E6
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\061912-31153-01.dmp
C:\Windows\Temp\WER-56893-0.sysdata.xml
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