BSOD and locks up randomly. BCCode 124.

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  1. Posts : 25
    Window 7 64 bit
       #1

    BSOD and locks up randomly. BCCode 124.


    I had this computer for a year now and it works just fine. Occasionally it gives me a blue screen of death but i didn't really care about it. I just have to hard reboot my computer. I think my computer has gotten to the point where it gives me BSOD, locks up randomly after i booted up my computer to windows. It also sometime makes a "burr" sound from my speakers. I have tried running SeaTool to test my hard drive and it passed Long test. But the first time i ran SeaTool, my computer locked up. The second time i ran it, it passed. I have also ran ChkDsk and it passed too. I have not ran memTest86+ more than 3 hours but it did not give me any error during that 3 hours that I ran. This is a fully clean window 7.

    When it booted up it gave me

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA80049AD8F8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1


    I am not exactly sure what is wrong with my computer. I have attached the BSOD files with this post.
      My Computer


  2. Posts : 25
    Window 7 64 bit
    Thread Starter
       #2

    Updated attachments


    Here is a little more updated attachments
      My Computer


  3. Posts : 25
    Window 7 64 bit
    Thread Starter
       #3

    Stop 0x124 - what it means and what to try

    1) I do not overclock other than adding a little mhz to 1.6v to make the ram stable.
    2) I think the machine is cool enough.
    3) Have not updated all hardware because it often locks up or reboots when i am trying to install updates/programs.
    4) Some people say i should not update mobo bios. But should i?
    5)
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Here is what I give for the 0x124 crashes: You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.
       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!



    For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

    • If you are overclocking any hardware, please stop.

    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.


    Remember to read closely through Stop 0x124 - what it means and what to try for the crash.


    As for the BIOS: there are a number of BIOS updates that do improve system stability, so I would recommend updating.
       Warning
    Never interrupt a BIOS update. It can lead to your system no longer being able to turn on at all.
      My Computer


  5. Posts : 25
    Window 7 64 bit
    Thread Starter
       #5

    Okay, i will follow the steps that you have posted.

    I ran memTest86 over night. It passed all 8 tests.
    Ran fur mark for a few minutes then it restarted.

    It is a custom build computer. Its been over 1 year so warranty does not cover it.

    One thing is that, my computer locks up/ reboot even when it is not under any loads. I could not install those monitor temp programs wihtout restarting bunch of times.
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    The locking up under no loads is definitely within the hardware realm of problems. Those tests should help narrow down possible reasons for that behavior, as well. Best of luck!
      My Computer


  7. Posts : 25
    Window 7 64 bit
    Thread Starter
       #7

    Okay. I Just got a full blown blue screen. it says

    A problem has been detected and windows has been shut down to prevent damage to your computer. Memory_management
    If this is the first time you've seen this erroer screen, restart your computer.....
    Technical information Stop: 0x0000001a (0x0000000000000403,0xfffff6800001b3a0, 0x8cf00000B7D4B867, 0xFFFFF68000001B380)
      My Computer


  8. Posts : 25
    Window 7 64 bit
    Thread Starter
       #8

    Okay It restarted but i still get BCCode 124.

    Which test should I run first to see which part of my hardware is faulty? The reason is that, i was not able to run any test because it restarts so often
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    Start with the Memtest86+ diagnostics. Memory_management points to a memory issue.

    Memtest86+ runs outside Windows, so there should not be a problem with it running.
      My Computer


  10. Posts : 25
    Window 7 64 bit
    Thread Starter
       #10

    Last night i ran memTest86+. It passed all 8 tests so it is fine.
      My Computer


 
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