Experience BSOD while downloading


  1. Posts : 1
    Windows 7 Enterprise Service Pack 1 32bit
       #1

    Experience BSOD while downloading


    Hi,

    I' ve just started using my laptop with Windows 7 a couple of weeks ago and now it started displaying the blue screen..

    Can somebody please help me? Below is the latest error message.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000014
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 8B73BBF2
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\060312-13260-01.dmp
    C:\Users\!btl10514\AppData\Local\Temp\WER-47003-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt




    Also here are my system specs:
    HP Probook 4230s
    Intel Core i5-2430M CPU 2.45GHz
    Windows 7 Enterprise 32-bit
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Problem Devices:
    Code:
    Not Available	USB\VID_138A&PID_003C\00B09EB96580	The drivers for this device are not installed.
    The above is your fingerprint sensor. Please install its drivers.


    You have Comodo Internet Security and avast! running in tandem. This may be causing conflicts if both of their realtime antivirus capabilities are enabled. If they are, both programs will try to utilize the same system resources and scan the same system files simultaneously which will cause conflicts. Those conflicts often result in freezing, random restarts, and/or blue screen crashes.


    Your crashes indicate network related crashes. I suspect it is due to the conflicting security software. Please remove one of the programs.

    avast! uninstall utility

    Uninstall Comodo Internet Security
      My Computer


 

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