Video hardware error- LiveKernelEvent, error 0x80000000000000


  1. Posts : 14
    Microsoft Windows 7 Home Premium 64-bit (orig. 32-bit) build 7601 v6.1.7601 SP1
       #1

    Video hardware error- LiveKernelEvent, error 0x80000000000000


    Hi, video hardware error-LiveKernelEvent is back again. Pls see attached.. Thanks. (last occurred 2132hrs 4th June 2012)
      My Computer


  2. Posts : 14
    Microsoft Windows 7 Home Premium 64-bit (orig. 32-bit) build 7601 v6.1.7601 SP1
    Thread Starter
       #2

    attached video hardware error message
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    Troubleshooting STOP 0x116/0x117 errors: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
      My Computer


  4. Posts : 14
    Microsoft Windows 7 Home Premium 64-bit (orig. 32-bit) build 7601 v6.1.7601 SP1
    Thread Starter
       #4

    Video hardware error


    Quick update...


    220812- Went to Nvidia.com to search for updates for my video driver...Done.
    Video driver: Nvidia Geforce 310M
    Dedicated graphics: 512MB
    Other info: CUBA
    Current version: v.259.04
    Updated version (just installed): v.301.42

    Last video hardware error:
    22/08/12 0839pm

    **Take note that the video hardware problems happen for around an interval of: 9-19days. Long time ago would be every 2 or 3 days

    Source
    Windows
    Summary
    Video hardware error
    Date
    22/08/2012 08:39 PM
    Status
    Report sent
    Description
    A problem with your video hardware caused Windows to stop working correctly.
    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 18441
    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA801058F010
    BCP2: FFFFF88005B257CC
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
    Server information: 44d76b00-7e27-44c1-a095-6dd0485dc575

    3 more...

    Source
    Windows
    Summary
    Video hardware error
    Date
    09/08/2012 10:32 PM
    Status
    Report sent
    Description
    A problem with your video hardware caused Windows to stop working correctly.
    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 18441
    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA80103FC4E0
    BCP2: FFFFF88005B337CC
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
    Server information: 9c072b64-2cb5-43b9-a035-daef308f326d


    Source
    Windows
    Summary
    Video hardware error
    Date
    13/07/2012 12:01 AM
    Status
    Solution available
    Description
    A problem with your video hardware caused Windows to stop working correctly.
    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 18441
    Files that help describe the problem (some files may no longer be available)
    WD-20120713-0001.dmp
    sysdata.xml
    WERInternalMetadata.xml
    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA8010898010
    BCP2: FFFFF88005B337CC
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Bucket ID: BAD_DUMPFILE
    Server information: d8f0491a-087b-481c-9abd-f619426d5112


    Source
    Source

    Windows
    Summary
    Video hardware error
    Date
    16/07/2012 10:30 PM
    Status
    Solution available
    Description
    A problem with your video hardware caused Windows to stop working correctly.
    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 18441
    Files that help describe the problem (some files may no longer be available)
    WD-20120716-2230.dmp
    sysdata.xml
    WERInternalMetadata.xml
    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA8009385010
    BCP2: FFFFF88005B357CC
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Bucket ID: BAD_DUMPFILE
    Server information: c767e663-f1b1-47ac-a92a-3c573faf47ca

    As for this 2 problems Windows notifies me that a solution is available. However when i clicked on the link they stated that Microsoft is still researching about this problem and told me to continue to submit all error reports. (Panic) Will there ever be a cure for this problem? Worse still i found out that my dump files for the last 2 problems (with solutions) could not be retrieved.

    Previously I got my display driver updates from FUJITSU but I checked the Nvidia video link on my OEM manufacturer website and it is out of date. (That was exactly the reason why i tried downloading from Nvidia!)


    Source
    Windows
    Summary
    Video hardware error
    Date
    07/02/2012 09:28 PM
    Status
    Report sent
    Description
    A problem with your video hardware caused Windows to stop working correctly.
    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 18441
    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA800F73B010
    BCP2: FFFFF88005A33180
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
    Server information: 2b245123-7b93-47a2-b8c0-09eda0b18377

    Lastly, I know that video hardware problems are commonplace. But what exactly is this threatening problem? Is it due to my graphic card overheating (F.Y.I: I changed my graphic card 2 times already) or is it my drivers are corrupted or damaged? I did a clean upgrading and installation of the new nvidia drivers today, replacing the old ones. Or is it a Windows issue where a hotfix is yet to be released? Or is it plain simple that my OS is corrupted and the only solution is to do a clean reinstall?? Thoughts.... plz
    Link 1 solution: go to cmd run as admin setdisplay timeout value done... need vm though...
    Link 2 solution: download ms fix it (change regedit settings) done...

    still have video hardware error!!!!!!
    Last edited by klasikmusica; 22 Aug 2012 at 12:58.
      My Computer


 

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