BSOD Usually before or after the login screen

usasma · 13 Jun 2012

If you don't have an optical drive, it could be that the system is trying to load the driver and it doesn't find a drive for it to work with.

As for the browser issue, it's just a bunch of errors saying that the Computer Browser service couldn't start due to a non-starting dependency.

The memory dump shows the same errors.
Turn off Driver Verifier and leave it off.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\MEMORY.DMP]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Wed Jun 13 08:27:31.209 2012 (UTC - 4:00)
System Uptime: 0 days 0:01:16.099
BugCheck C4, {40, 0, fffff98003bb8c60, 0}
*** ERROR: Module load completed but symbols could not be loaded for ndisrd.sys
Probably caused by : ndisrd.sys ( ndisrd+266e )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_40
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  NetSvcHelp.exe
FAILURE_BUCKET_ID:  X64_0xc4_40_VRF_ndisrd+266e
Bugcheck code 000000C4
Arguments 00000000`00000040 00000000`00000000 fffff980`03bb8c60 00000000`00000000
BiosVersion = 1305
BiosReleaseDate = 04/10/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3200
CurrentSpeed: 3209
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/font][/code]

*** 3rd PARTY DRIVER LIST ***
*** 3rd PARTY DRIVER LIST ***

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


ASUSFILTER.sys    Tue Sep 20 11:46:33 2011 (4E78B559)
AiCharger.sys     Wed Oct 20 08:00:33 2010 (4CBED9E1)
AsIO.sys          Mon Aug 23 21:53:02 2010 (4C7325FE)
AsUpIO.sys        Mon Aug 02 22:47:59 2010 (4C57835F)
BackupReader.sys  Mon Feb 21 23:59:15 2011 (4D6342A3)
ICCWDT.sys        Wed Aug 18 04:27:45 2010 (4C6B9981)
LHidFilt.Sys      Fri Sep 02 02:23:09 2011 (4E60764D)
LMouFilt.Sys      Fri Sep 02 02:23:15 2011 (4E607653)
MpFilter.sys      Fri Mar 09 06:05:26 2012 (4F59E3F6)
RTKVHD64.sys      Tue Nov 08 05:36:37 2011 (4EB90635)
amdxata.sys       Fri Mar 19 12:18:18 2010 (4BA3A3CA)
asahci64.sys      Wed Sep 21 05:42:57 2011 (4E79B1A1)
asmthub3.sys      Wed Nov 02 23:00:32 2011 (4EB203D0)
asmtxhci.sys      Wed Nov 02 23:00:22 2011 (4EB203C6)
btath_a2dp.sys    Mon Feb 14 20:47:47 2011 (4D59DB43)
btath_bus.sys     Thu Jun 24 02:17:43 2010 (4C22F887)
btath_flt.sys     Thu Jun 24 02:17:38 2010 (4C22F882)
btath_hcrp.sys    Tue Jun 29 05:30:43 2010 (4C29BD43)
btath_lwflt.sys   Mon Sep 13 04:26:54 2010 (4C8DE04E)
btath_rcp.sys     Thu Jun 24 02:17:21 2010 (4C22F871)
btfilter.sys      Tue Mar 08 01:15:22 2011 (4D75C97A)
cpuz135_x64.sys   Wed Jan 19 11:42:06 2011 (4D37145E)
dump_asahci64.sys Wed Sep 21 05:42:57 2011 (4E79B1A1)
e1c62x64.sys      Thu Mar 15 23:57:28 2012 (4F62BA28)
iaStorA.sys       Fri Dec 02 16:58:55 2011 (4ED94A1F)
iaStorF.sys       Fri Dec 02 16:57:50 2011 (4ED949DE)
ndisrd.sys        Fri Aug 12 06:14:50 2011 (4E44FD1A)
nvhda64v.sys      Wed Apr 18 13:07:54 2012 (4F8EF4EA)
nvlddmkm.sys      Tue May 15 03:35:36 2012 (4FB20748)
serscan.sys       Mon Jul 13 20:35:32 2009 (4A5BD2D4)

Code:

Rolyin · 14 Jun 2012

I turned verifier off before that dump.

Here is the latest report.

My PC keeps having trouble finding the SSD on boot up, could this be related although it passed the sea tools test.

usasma · 14 Jun 2012

While you may have turned Driver Verifier off before the previous dump, here's what it said:

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)

Interestingly your previous memory dump had nVidia video drivers - this one has ATI video drivers.
Have you switched video cards? If so, why haven't you mentioned this?

This one's a graphics problem. Try the troubleshooting techniques here: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-38048-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Jun 14 03:06:27.115 2012 (UTC - 4:00)
System Uptime: 0 days 0:05:43.769
BugCheck 116, {fffffa8003a8f4e0, fffff880042e0768, 0, 2}
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmpag.sys ( atikmpag+8768 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
Bugcheck code 00000116
Arguments fffffa80`03a8f4e0 fffff880`042e0768 00000000`00000000 00000000`00000002
BiosVersion = A7646MLN.106
BiosReleaseDate = 02/22/2010
SystemManufacturer = MEDIONPC
SystemProductName = MS-7646
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/font][/code]

*** 3rd PARTY DRIVER LIST ***
*** 3rd PARTY DRIVER LIST ***

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


AtiPcie64.sys     Wed Mar 10 09:33:45 2010 (4B97ADC9)
MpFilter.sys      Fri Mar 09 06:05:26 2012 (4F59E3F6)
RTKVHD64.sys      Tue Jan 17 06:14:33 2012 (4F155819)
RTL8192su.sys     Thu Nov 25 01:13:42 2010 (4CEDFE96)
Rt64win7.sys      Thu Feb 16 00:39:50 2012 (4F3C96A6)
amd_sata.sys      Fri May 14 18:03:51 2010 (4BEDC8C7)
amd_xata.sys      Fri May 14 18:03:52 2010 (4BEDC8C8)
amdxata.sys       Fri Mar 19 12:18:18 2010 (4BA3A3CA)
atikmdag.sys      Thu Apr 05 21:48:25 2012 (4F7E4B69)
atikmpag.sys      Thu Apr 05 21:10:44 2012 (4F7E4294)
dump_amd_sata.sys Fri May 14 18:03:51 2010 (4BEDC8C7)
usbfilter.sys     Thu Apr 29 06:43:06 2010 (4BD962BA)

Code:

Rolyin · 17 Jun 2012

I still have the same nVidia card so I have no idea what ATI drivers are doin here.

I followed the advice on one of the links and removed a realtek driver and it seems to have worked. I will give it a couple more days them mark this as solved.

Thank you for all your help.

usasma · 17 Jun 2012

Just FYI, the last memory dump may have been one that was stuck in my cache (it may not have been yours)
Disregard it for now and we'll see what happens.

Good luck!

Rolyin · 25 Jun 2012

It seemed to be going well with only a couple of BSOD recently but sporadic. This is the latest report.

:/ I so thought you had fixed it

usasma · 25 Jun 2012

Although it's not common, it's also not unusual for some residual problems to occur.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

If the above doesn't fix it, then we have to suspect a hardware issue (as long as subsequent memory dumps don't point to any other problematic drivers). Please post back if they continue and I'll suggest some hardware diagnostics.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


AsIO.sys          Mon Aug 23 21:53:02 2010 (4C7325FE)
AsUpIO.sys        Mon Aug 02 22:47:59 2010 (4C57835F)
BackupReader.sys  Mon Feb 21 23:59:15 2011 (4D6342A3)
ICCWDT.sys        Wed Aug 18 04:27:45 2010 (4C6B9981)
LHidFilt.Sys      Fri Sep 02 02:23:09 2011 (4E60764D)
LMouFilt.Sys      Fri Sep 02 02:23:15 2011 (4E607653)
MpFilter.sys      Fri Mar 09 06:05:26 2012 (4F59E3F6)
amdxata.sys       Fri Mar 19 12:18:18 2010 (4BA3A3CA)
asahci64.sys      Wed Sep 21 05:42:57 2011 (4E79B1A1)
asmthub3.sys      Wed Nov 02 23:00:32 2011 (4EB203D0)
asmtxhci.sys      Wed Nov 02 23:00:22 2011 (4EB203C6)
btath_a2dp.sys    Mon Feb 14 20:47:47 2011 (4D59DB43)
btath_bus.sys     Thu Jun 24 02:17:43 2010 (4C22F887)
btath_flt.sys     Thu Jun 24 02:17:38 2010 (4C22F882)
btath_hcrp.sys    Tue Jun 29 05:30:43 2010 (4C29BD43)
btath_lwflt.sys   Mon Sep 13 04:26:54 2010 (4C8DE04E)
btath_rcp.sys     Thu Jun 24 02:17:21 2010 (4C22F871)
btfilter.sys      Tue Mar 08 01:15:22 2011 (4D75C97A)
dtsoftbus01.sys   Thu Jan 13 03:15:01 2011 (4D2EB485)
dump_asahci64.sys Wed Sep 21 05:42:57 2011 (4E79B1A1)
e1c62x64.sys      Thu Mar 15 23:57:28 2012 (4F62BA28)
iaStorA.sys       Fri Dec 02 16:58:55 2011 (4ED94A1F)
iaStorF.sys       Fri Dec 02 16:57:50 2011 (4ED949DE)
iaStorV.sys       Thu Jun 10 20:46:19 2010 (4C11875B)
nvhda64v.sys      Wed Apr 18 13:07:54 2012 (4F8EF4EA)
nvlddmkm.sys      Tue May 15 03:35:36 2012 (4FB20748)

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062512-14570-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jun 25 09:51:37.629 2012 (UTC - 4:00)
System Uptime: 0 days 0:01:21.876
BugCheck F4, {3, fffffa80133f0b30, fffffa80133f0e10, fffff800037dc510}
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_c0000005_IMAGE_wininit.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`133f0b30 fffffa80`133f0e10 fffff800`037dc510
BiosVersion = 1305
BiosReleaseDate = 04/10/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3200
CurrentSpeed: 3209
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Rolyin · 26 Jun 2012

Hi, it just did it again.

usasma · 26 Jun 2012

I think that there's a problem with your hard drive.
If I'm correct, you may have limited time left to backup your stuff.
So that's the most important thing to do right now - the more that the drive is used, the more likely it is to fail on you.

Once the backup is done, then try these free, bootable hardware diagnostics: Initial Hardware Diagnostics
Start with the hard drive diagnostics.

Good luck!

Rolyin · 27 Jun 2012

Seagate sea tools is not finding and rives on my PC (It has in the past but only when I connected my SSD to my laptop as I dont have a cd drive) I have been booting it of a USB drive.

Which other utility should I be using that checks SSD and HDD?