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Classpnp.sys and start up repair problem
Hi guys and girls
I recently had a windows 7 start up problem. I tried to boot in safe mode but it hung on classpnp.sys and then went to start up repair.
It has been trying to fix errors for nearly 9 hours so i figure its not actually working.
I have tried to cancel the operation but when i hit the cancel button it says i cannot cannot cancel the repair operation.
I have tried to pull the power, but it then just goes through the same cycle and i end up back at the start up repair screen and in able to cancel it or go any further. I cant even get to the repair menu.
I figure that i need to reformat and reinstall windows.
Does anybody know a way of getting my files from the hard drive and putting them on an external hard drive?
I have no windows dvd as it was pre installed by acer.
Any help woukd be gratefully received.
Leroy