New
#21
I just received another blue screen again. Do you know what is wrong with this?
I just received another blue screen again. Do you know what is wrong with this?
Points to your network. Possible corrupted antivirus software, corrupted network adapter drivers, corrupted audio drivers, or corrupted Windows installation.
Uninstall Microsoft Security Essentials, get a fresh download for its installer from Microsoft Security Essentials - Free Antivirus for Windows, and install it again.
Also, go to your vendor support site (for HP, Dell, etc.) or your motherboard support site (for ASUS, Gigabyte, MSI, etc.) and download any updated network adapter drivers for your system that are for Windows 7 64bit. Install those drivers.
If you need help, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs
I downloaded my MSE from this same website the last time. So i think it should be alright.
As for all the required network adapter drivers, i am not too sure what i need and where is the correct place to download them. Can you help me with htis please?
Someone told me it could be Bios problem. Is that possible?
*system info updated*
Thanks.
Last edited by GradeAbra; 14 Jun 2012 at 01:30.
eMachines Support - Downloads & Support Documents - Desktop / EL Series / EL1850 and install the Audio and LAN drivers.
Not likely a BIOS issue.
I still recommend re-installing MSE. Even if that is how you obtained it before, while it was installed, it may have been damaged due to hard disk data corruption (it happens on all systems whether the hard disk is working as it should or not). It is a good idea to uninstall it, download a fresh copy (so you know the installer is not corrupted), and install with the fresh copy.
Do i need to uninstall the Audio and LAN drivers first before installing it? How does network adapter drivers currupt on its own actually?
Last edited by GradeAbra; 14 Jun 2012 at 10:47.
Drivers can become corrupted due to usual Windows activity if there is corruption of the hard disk file system. Corruption of the file system happens over time. It usually occurs over the course of weeks or months, and is primarily due to not shutting down the system properly, i.e. the system freezes or takes longer than usual to shut down so the user holds the power button down for 5-10 seconds to do a hard shut down. Corruption can also be due to just regular usage of the system, i.e. Windows fails to write something properly to a sector on the drive due to high drive activity and it becomes corrupted.
That is why most performance and maintenance specialists will tell you to run hard disk checks once a month: Disk Check
Corruption of drivers can indicate more serious issues like bad RAM or a failing hard drive, but it does not usually mean these things. When it is due to failing hardware, there are typically other symptoms to indicate it.
As for re-installing the drivers... To fully re-install a driver, use the following steps.
- First, download the latest driver. Then do the next steps.
- Click Start Menu
- Right Click My Computer/Computer
- Click Manage
- Click Device Manager from the list on the left
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer only if Windows asks you to.
- Install the latest driver for the device.
Alternatively:
- Login as an adminstrative user.
- First, download the latest driver. Then do the next steps.
- Click Start Menu
- Click Control Panel
- Click Hardware and Sound
- Click Device Manager (the last link under Devices and Printers)
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer only if Windows asks you to.
- Install the latest driver for the device.
I performed a disk check and everything was ok just now. Does that mean my harddisk is alright? The blue screens that appeared before were not due to harddisk failure but something else?
The blue screens were due to something network related. That is the most I can narrow it down at present. That could still mean a network driver or audio driver is corrupted. Have you re-installed those?
Any crashes since re-installing the drivers?
Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
Yes it still crush after i reinstall it. But just now "display driver has stopped and recovered" message also appeared.Any crashes since re-installing the drivers?
I just check for Wininit but how am i going to save and post here there are too many.Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
Last edited by GradeAbra; 16 Jun 2012 at 01:17.
The instructions to find specific entries are here: Check Disk (chkdsk) - Read Event Viewer Log
If you are unable to follow those instructions, try these:
- Click Start Menu...
- Type Event Viewer into Search programs and files...
- Hit Enter...
- Expand the Windows Logs from the list on the left...
- Right click Application...
- Click Save All Events As...
- Type in Application for the .evtx name...
- Save the .evtx file in a place you will remember...
- Click Save...
- Put a dot in the circle to Display information for these languages:...
- Choose English (United States) by putting a check in the box for that option...
- Click OK...
- Go to where you saved Application.evtx...
- Create a new folder by right clicking in a blank area within the folder Application.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box...
- Name the new folder Application...
- Place Application.evtx and the LocaleMetaData folder into the new Application folder...
- Right click the Application folder -> send to -> compressed (zipped) folder...
- Upload the .zip file here...