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Windows 7: Computer is slow to respond BSOD upon trying to install updates/FixIt

08 Jun 2012   #1
Milkman71

Windows 7 Professional 64 bit SP1
 
 
Computer is slow to respond BSOD upon trying to install updates/FixIt

I Can't seem to figure out what went wrong. I think it needs a Device driver update of some sort. I am running Windows 7 64 bit off of an original MS DVD that was installed only about a month ago. I built this system a little over a year ago. I have since pulled some memory sticks (sent for RMA) as they gave me random BSOD because of memory errors. When I try to install updates it gives me a BSOD. I have tried to do a system restore but it says it is unable to complete. Any Ideas? See attachment for dump files.

ugh, it seems the jcgriff2 tool is hung up on "Reporting Tasks Listing. . . EXECUTING. . ." so I can't attach it while it is in use. it started at 13:47 and now it is 15:17 should I close it with the X?


My System SpecsSystem Spec
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08 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

We need the full crash reports. Please follow the https://www.sevenforums.com/crashes-d...tructions.html to provide them. Thank you.

Let the jcgriff2 report finish. Go get food or coffee while you wait.
My System SpecsSystem Spec
08 Jun 2012   #3
Milkman71

Windows 7 Professional 64 bit SP1
 
 

but I think it is stuck on reporting Tasks Listing. Can I send what is printed so far?
My System SpecsSystem Spec
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08 Jun 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

If you cannot get the jcgriff2 tool to work, try this: Dump Files - Upload to SevenForums


and


Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
My System SpecsSystem Spec
08 Jun 2012   #5
Milkman71

Windows 7 Professional 64 bit SP1
 
 

wow it took awhile but after sending the files that weren't hung up it decided it was done. here is the complete set.
My System SpecsSystem Spec
08 Jun 2012   #6
Milkman71

Windows 7 Professional 64 bit SP1
 
 

Something got borked...when I try to update programs (Thunderbird for example) it gives me the BSOD, but it is too fast to read why.
My System SpecsSystem Spec
08 Jun 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

All Verifier enabled crashes point to the Trusteer Ltd. Rapport Security software driver as the cause. Since I do not know how Verifier was enabled, I do not know if this is a false positive or not. I would recommend disabling Verifier for the time being and seeing if the system is then stable. We can enable it again with proper instructions if steps are needed later.

To disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
verifier /reset
-> Restart your computer.
My System SpecsSystem Spec
08 Jun 2012   #8
Milkman71

Windows 7 Professional 64 bit SP1
 
 

tried several times previous to remove Trusteer Rapport and it would hang then BSOD. Finally got it to uninstall, and also disabled verifier and all seems well for now. System is running a lot faster.
My System SpecsSystem Spec
09 Jun 2012   #9
writhziden

Windows 7 Home Premium 64 Bit
 
 

Good to hear!

When you are confident the problem is solved, you may mark your thread solved.
My System SpecsSystem Spec
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 Computer is slow to respond BSOD upon trying to install updates/FixIt




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