Random BSOD playing youtube videos, Driver IRQL Not less or equal


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Random BSOD playing youtube videos, Driver IRQL Not less or equal


    Hi guys,

    I've been getting random BSOD while playing youtube videos. As the tread title stated, it is caused by Driver IRQL Not less or equal. I have try to solve it myself but it failed.

    By the way, the bluetooth module under device manager has a yellow (!) beside it and the status stated "Windows has stopped this device because it has reported problems.(code 43) So I uninstalled the whole bluetooth driver but the random BSOD still occurs.

    Basic specs:
    - Windows 7 64bit
    - Original OS is the same
    - An OEM
    - Bought this laptop 3 days ago


    Thanks in advance, any help will be appreciate ^^
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    The latest crash points to
    Code:
    athrx athrx.sys Mon Oct 5 10:33:57 2009 (4ACA1FF5)
    athrx.sys

    Update the above driver from your vendor support site (HP, Dell, etc.). If you need help finding a driver, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs.




    I note that you have an onboard Intel graphics card and an nVidia card installed. In the BIOS, you should have the option to make your PCI graphics the primary. In Windows, please disable the Intel graphics through Device Manager after making the nVidia card primary in the BIOS.

    Many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.

    • If you are overclocking any hardware, please stop.

    • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.



    Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

    1. Download the drivers you want for your display card(s)
    2. Click Start Menu
    3. Click Control Panel
    4. Click Uninstall a program
    5. For NVIDIA:
      • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
      • Restart your computer
      • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
      • If any remain of the above, uninstall one at a time
      • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
    6. For AMD:
      • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
      • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
        1. Click Start Menu
        2. Right Click My Computer/Computer
        3. Click Manage
        4. Click Device Manager from the list on the left
        5. Expand Display adapters
        6. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

        Alternatively:
        1. Login as an adminstrative user
        2. Click Start Menu
        3. Click Control Panel
        4. Click Hardware and Sound
        5. Click Device Manager (the last link under Devices and Printers)
        6. Expand Display adapters
        7. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    7. Restart your computer after uninstalling drivers for all display cards
    8. Install the driver you selected for the display cards once Windows starts


    Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for helping. It's solved!!! ^^
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    You're welcome. Thanks for posting back. :)
      My Computer


 

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