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#1
Black screen while playing Diablo 3, no BSOD. Hard reset required.
- Windows 7 Professional x64
- Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) 4 x 256KB L2 Cache 6MB L3 Cache LGA 1155 95W Quad-Core Desktop Processor BX80623I52500K
- SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
- GIGABYTE GA-Z68X-UD3-B3 LGA 1155 Intel Z68 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
- Antec High Current Gamer Series HCG-750 750W ATX12V v2.3 / EPS12V v2.91 SLI Certified CrossFire Certified 80 PLUS BRONZE Certified Active PFC Power Supply
- XFX HD-687A-ZNFC Radeon HD 6870 1GB 256-bit DDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity
- Crucial M4 CT064M4SSD2 2.5" 64GB SATA III MLC Internal Solid State Drive (SSD)
- G.SKILL Sniper 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBSR
Computer is about 11 months old.
Game worked fine for the beta and even for a week or two after launch. Randomly (not on a patch day), the game started crashing. Now it crashes after 2 or 3 minutes in the game almost every time.
I've followed all the regular troubleshooting steps (see Battle.net thread here).
At first I didn't see any error logs, but the Action Center came up today with a bunch of errors looking like this. I included the recommended error files, the dump files from the error in the above screenshot, and the perfmon report.
It's worth mentioning that I tried it also in my Windows 8 installation only to encounter the same problem. I'm hoping someone with more experience dissecting these logs can help me out.
Please let me know if you require any additional information.