Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD starting windows and browsing net with new FireFox

11 Jun 2012   #1

windows seven
BSOD starting windows and browsing net with new FireFox


After I installed new version of firefox I can't get rid off getting BSODs.

Sometimes I get BSOD when windows are starting.

PLEASE help me.

I have:
- x64
- original full retail version of win7

- What is the age of system (hardware)? - 2years
- What is the age of OS installation? - 1year

My System SpecsSystem Spec
11 Jun 2012   #2
Tekno Venus

Windows 7 Home Premium 64bit (O.E.M)


If you are overclocking your system, please return all overclocked components to their stock speeds. If the BSOD's are found not to be caused by the overclock, you can re-overclock the components once we have finished the diagnostics

Looking at your dumps showed one clear trend, a HDD issue. BACK ALL YOUR DATA UP TO ANOTHER DRIVE NOW!!!
Check your HDD for errors using Seatools and chkdsk.. Download and create a bootable version of the Seatools for DOS program as described here. Run the long test. For check disk, follow this tutorial: Disk Check Make sure both boxes are checked to attempt to fix errors and recover bad sectors.

I have also noticed that you do not have an anti-virus product installed on your PC. Please install Microsoft Security Essentials and scan your PC. Then install and scan your computer with Malwarebytes' Anti-Malware. DO NOT START THE FREE TRIAL. This will remove any viruses you may have caught.

Problem Devices
Unknown Device    USB\VID_0000&PID_0000\7&89239E1&0&1    43
Ethernet Controller    PCI\VEN_1969&DEV_1073&SUBSYS_035D1025&REV_C0\4&1A6BEF86&0&00E0    The drivers for this device are not installed.
An unknown device could indicate a malware infection. Scan with Malwarebytes as described in previous paragraph. Also, disconnect all USB devices from your system except for your keyboard and mouse. This could include USB Hubs or external HDD's. They could be causing issues. For the ethernet drivers, they need to be installed. Install the ethernet drivers from Acer for you PC. Download.

Lets see how this goes before I give any more advice.
My System SpecsSystem Spec

 BSOD starting windows and browsing net with new FireFox

Thread Tools

Similar help and support threads
Thread Forum
BSOD browsing Firefox
First time user here. I have suspicions the memory use by Mozilla Firefox is triggering this blue screen crashing.
BSOD Help and Support
BSOD error browsing firefox
So my computer randomly gets the BSOD. Can anyone help me. Here if my dxdiag and attached. Any help would be greatly appreciated ------------------ System Information ------------------ Time of this report: 4/11/2014, 05:40:17 Machine name: AMROTH-HP Operating System: Windows 7...
BSOD Help and Support
BSOD usually when browsing on Firefox
Intermittent freezing which sometimes unfreezes, sometimes doesn't thus requiring a restart. Sometimes brings up a BSOD. Really annoying, any help would be appreciated.
BSOD Help and Support
BSOD browsing via Chrome or starting safe mode ntoskrnl.exe+75c00
Hi there, Recently I've started getting BSODs frequently. It was working fine for a long time and I haven't upgraded my computer in more then 2 years now so the hardware is the same. It seems the easiest way to force a BSOD on my computer is to start Chrome browser (for some reason) or to...
BSOD Help and Support
BSOD browsing firefox
hi all, I'm having some issues with my crossfire of 7950 while I'm browsing firefox and suddenly the screen goes black and then BSOD, but when I turn off crossfire in catalyst, the problem seems to disappear. Playing games like BF3 it's ok, no problems. I unistalled drivers (also with driver...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:53.
Twitter Facebook Google+