BSOD, dxgmms1/nvlddmkm issues, been happening for months

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  1. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #11

    I'm sad. I was about 7 minutes into assassins creed: brotherhood, and I blue screened with the dxgmms1.sys driver again....made it about a day without a bsod.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #12

    Please upload the latest crash reports. They may reveal something new.

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #13

    Here you go!
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #14

    Looks like you ran CCleaner since the last crash. Your .dmps were deleted by CCleaner. Please refrain from using CCleaner for the duration of your troubleshooting.

    Crashes (I found the BugCheck in your Event Viewer logs; not as much info as a .dmp, but still somewhat helpful) are likely caused by ZoneAlarm. Recommend uninstalling the software to test. Turn on Windows firewall after uninstalling ZoneAlarm. The BugCheck code you got with your crash is a common BugCheck for that software.
      My Computer


  5. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #15

    So sorry about the CCleaner thing, will uninstall ZoneAlarm soon as possible. I never would've thought. As soon as I get off work, I'll uninstall and run some more intensive things that seem to cause crashes often. Thank you!
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #16

    You're welcome. Let us know how the system responds with your tests. :)
      My Computer


  7. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #17

    Alright, it's been a day or two, and no BSOD's as of yet, will keep updated, thanks again for all the help!
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #18

    You're welcome! When you are confident the problem is solved, please post back and mark the thread solved. :)
      My Computer


  9. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #19

    Many days later and not a blue screen in sight! Thanks! I'm marking this as solved!
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #20

    Very happy to see the thread solved!!

    Congratulations!
      My Computer


 
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