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Windows 7: BSOD repeated problem and shockwave flash keeps crashing

30 Jun 2012   #31

windows 7 home premium 64 bit

windows desktop manager has stopped working

Files that help describe the problem:
C:\Users\Steven\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Dwm.exe_932a57f8d3157cd8036 3fb8ce6c92145fbdb67_cab_0d6bc313\WERBC21.tmp.appcompat.txt
C:\Users\Steven\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Dwm.exe_932a57f8d3157cd8036 3fb8ce6c92145fbdb67_cab_0d6bc313\WERBD1B.tmp.WERInternalMetadata.xml
C:\Users\Steven\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Dwm.exe_932a57f8d3157cd8036 3fb8ce6c92145fbdb67_cab_0d6bc313\WERBD3C.tmp.mdmp
C:\Users\Steven\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Dwm.exe_932a57f8d3157cd8036 3fb8ce6c92145fbdb67_cab_0d6bc313\WERC2E7.tmp.WERDataCollectionFailure.txt

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also driver verifier has been running since you told me to use no blue screens but i did unplug the other harddrive the one i didnt wipe

My System SpecsSystem Spec
30 Jun 2012   #32
Microsoft MVP


I'm guessing that it's gotta be a hardware problem.
Make sure that the system is kept cool and has plenty of airflow.

I can't recall, but if you haven't run any of these tests, please do so now: Hardware Diagnostics
You may also want to run the different diagnostics available on the Ultimate Boot CD (free with a google search).

Go ahead and turn Driver Verifier off. If it hasn't caused any BOSD's yet, it probably won't do so now.
My System SpecsSystem Spec
30 Jun 2012   #33

windows 7 home premium 64 bit

just had a bsod here is the file. verifier was still running when this happened its now off
My System SpecsSystem Spec

30 Jun 2012   #34
Microsoft MVP


Me and my big mouth!!! Well, actually the Driver Verifier memory dump does tend to confirm that this is most likely a hardware problem.

Continue with the hardware diagnostics. If they don't yield definitive results we'll have to move on to the hardware stripdown:



Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\063012-18018-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jun 30 16:07:04.091 2012 (UTC - 4:00)
System Uptime: 0 days 0:58:15.308
BugCheck 1E, {ffffffffc0000005, fffff88000e6bb77, 0, 8000000028}
Probably caused by : fltmgr.sys ( fltmgr!FltpGetStartingCallbackNode+97 )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  iron.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_VRF_fltmgr!FltpGetStartingCallbackNode+97
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff880`00e6bb77 00000000`00000000 00000080`00000028
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
SystemProductName = MS-7596

My System SpecsSystem Spec
01 Jul 2012   #35

windows 7 home premium 64 bit

if i told you it keeps not only causing bsod's but exiting me out of games would that narrow it down also i dont know how to measure the temp on my cpu if i test it its a amd phenom x4 980 also tested graphics card seemed ok did start to get hot but while playing the game when it crashed it was only around 60 degrees
My System SpecsSystem Spec
01 Jul 2012   #36

windows 7 home premium 64 bit

also i did the mobo drivers of the disk but downloaded the msi liveupdate 5 i have downloaded updates but dont know how to install also any idea how to check how the psu is doing and add more fans to my pc i only have 2 fan plugs n the mobo 1 for sys 1 for cpu ...................ram passed memtest 86+.......
also noticed that in nvidia performance ram and cpu arent showing up as speeds or anything cpu just says 4x multiplier nvidia now registering temp[ for cpu and just updated bios from 3.10 to 3.40
My System SpecsSystem Spec
02 Jul 2012   #37

windows 7 home premium 64 bit

1 day no bluescreens will see what tomorrow holds if it bsod i'm going to have to stick my foot where the sun doesn't shine XD
My System SpecsSystem Spec
03 Jul 2012   #38
Microsoft MVP


Sometimes we fix them with the very first attempt, other times we pull our hair out with repeated fixes.
It's actually sorta simple:

- fix all 3rd party stuff
- check all hardware to see if anything is borked (broken)
- clean install Windows to rule that out

But it's the details of doing this that make you pull your hair out!

What MSI stuff did you install? Some of it (Afterburner in particular) will cause BSOD's

Good luck!
My System SpecsSystem Spec
03 Jul 2012   #39

windows 7 home premium 64 bit

not graphics card just mobo stuff chipset drivers lan drivers bios hd drivers but only thing i've managed to install is bios
My System SpecsSystem Spec

 BSOD repeated problem and shockwave flash keeps crashing

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