BSOD repeated problem and shockwave flash keeps crashing

aarrgghhlnln · 12 Jun 2012

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88007B41F18
BCP3: FFFFF88007B41770
BCP4: FFFFF88000E5BB77
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061212-21013-01.dmp
C:\Users\Steven\AppData\Local\Temp\WER-39827-0.sysdata.xml

windows installation is not very old weeks-months
im on windows 64-bit home premium
it was a upgrade from vista cd
all hardware installed christmas except hard drives which are abit old but ran fine on xp

system spec
quad core amd 3.7ghz
nvidia geforce 560 ti
msi mobo
8gb corsair vengeance ram
600w psu

usasma · 12 Jun 2012

Please run these free hard drive diagnostics on All hard drives (all of the BSOD's blame the NTFS file system on your hard drives): http://www.carrona.org/hddiag.html

Have you recently switched from an ATI video card? There are remnants of it on your system.
Please uninstall all ATI video stuff (but NOT any AMD chipset stuff).

Here's why I'm concerned about the ATI video:

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.

Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect.

Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AtiPcie64.sys   Wed Mar 10 09:33:45 2010 (4B97ADC9)
GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
usbfilter.sys   Mon Nov 29 04:50:21 2010 (4CF3775D)
Rt64win7.sys    Fri Jun 10 02:33:15 2011 (4DF1BAAB)
nvhda64v.sys    Wed Apr 18 13:07:54 2012 (4F8EF4EA)
hamachi.sys     Thu Feb 19 05:36:41 2009 (499D3639)
amdiox64.sys    Thu Feb 18 10:17:53 2010 (4B7D5A21)
RTKVHD64.sys    Tue Aug 30 05:24:37 2011 (4E5CAC55)
AODDriver2.sys  Wed Jun 15 04:38:35 2011 (4DF86F8B)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061212-21013-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Tue Jun 12 05:27:30.450 2012 (UTC - 4:00)
System Uptime: 0 days 2:22:21.042
Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+2b49 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  VSSVC.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!_??_::FNODOBFM::_string_+2b49
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`07b41f18 fffff880`07b41770 fffff880`00e5bb77
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060412-29437-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sun Jun  3 21:48:46.570 2012 (UTC - 4:00)
System Uptime: 0 days 9:06:15.179
Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+2b49 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  VSSVC.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!_??_::FNODOBFM::_string_+2b49
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`05314f18 fffff880`05314770 fffff880`00da1b77
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\060312-30622-01.dmp]
Built by: 7600.16988.amd64fre.win7_gdr.120401-1505
Debug session time: Sat Jun  2 20:02:01.697 2012 (UTC - 4:00)
System Uptime: 0 days 6:47:22.445
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+2b19 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!_??_::FNODOBFM::_string_+2b19
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`06befbc8 fffff880`06bef430 fffff880`0103fb07
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

aarrgghhlnln · 13 Jun 2012

did hard drive scans one of them crashed during scan so right clicked and used check now to repair. uninstalled AODDriver4.01 couldnt find AODDriver2.sys and never had ati but my mobo might have one built in not done any overclocking on this thing and im still having BSOD's

usasma · 13 Jun 2012

Zip up the memory dumps from C:\Windows\Minidump and upload them with your next post.
AODDriver2.sys is a royal PITA.
Here's the second set of instructions that I've written for this:

If AODDriver2.sys is still present and the software/device isn't present and the driver isn't needed - then please do this (thanks to jcgriff2):

Bring up elevated Admin cmd prompt -
START | type cmd.exe | RIGHT-click on cmd.exe | "Run as Administrator" | type/ paste the following -

Code:

where /r c:\ /f /t AODDrive*.* > 0 & start notepad 0

It may take a few minutes.

A Notepad will open wth the results.

Please post the results in your next post.

Then:
- create a System Restore point.
- create a System Repair disc and ensure that it works. To do this, go to Start...All Programs...Maintenance...Create a System Repair Disc
- uninstall all ATI video stuff using Control Panel...Programs...Uninstall a program (this may make the next 3 steps unnecessary - if so, just continue on).

- check in services.msc to see if there is an AOD service. If there is, set it to "Disabled" for the startup type.
- then disable any startups that name AODDriver2.sys using Autoruns (free from here: Autoruns for Windows )
- rename AODDriver2.sys to AODDriver2.BAD (it's probably in C:\Windows\System32\drivers)
----------01 June 2012 - Owner found AOD in C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64

- reboot and see if that fixes the problem(s). Check in C:\Windows\System32\drivers (or the other folder) to be sure that it stays renamed.
- install fresh video drivers using the procedure here: ATI video cards - DRIVER ONLY installation procedure
DO NOT install the full Catalyst Control Center package!!!

aarrgghhlnln · 14 Jun 2012

created back up couldnt find any ati drivers i have catalyst control center installed but dont know how to uninstall couldnt find AODDriver i dont have a ati card and never have had created restore point here is the results

aarrgghhlnln · 14 Jun 2012

also the problems are mainly happening when im playing a game on the pc

aarrgghhlnln · 14 Jun 2012

forgot the minidump's sorry

usasma · 14 Jun 2012

AODDriver2.sys is located in: C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys
Please:

- create a System Restore point.
- create a System Repair disc and ensure that it works. To do this, go to Start...All Programs...Maintenance...Create a System Repair Disc
- uninstall all ATI video stuff using Control Panel...Programs...Uninstall a program (this may make the next 3 steps unnecessary - if so, just continue on).

- check in services.msc to see if there is an AOD service. If there is, set it to "Disabled" for the startup type.
- then disable any startups that name AODDriver2.sys using Autoruns (free from here: Autoruns for Windows )
- rename AODDriver2.sys to AODDriver2.BAD (it's in C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys )

- reboot and see if that fixes the problem(s). Check in C:\Windows\System32\drivers (or the other folder) to be sure that it stays renamed.
- install fresh video drivers using the procedure here: ATI video cards - DRIVER ONLY installation procedure
DO NOT install the full Catalyst Control Center package!!!

Please uninstall Hamachi as it dates from 2009.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


AODDriver2.sys  Wed Jun 15 04:38:35 2011 (4DF86F8B)
AtiPcie64.sys   Wed Mar 10 09:33:45 2010 (4B97ADC9)
GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
RTKVHD64.sys    Tue Aug 30 05:24:37 2011 (4E5CAC55)
Rt64win7.sys    Fri Jun 10 02:33:15 2011 (4DF1BAAB)
amdiox64.sys    Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
hamachi.sys     Thu Feb 19 05:36:41 2009 (499D3639)
nvhda64v.sys    Wed Apr 18 13:07:54 2012 (4F8EF4EA)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)
usbfilter.sys   Mon Nov 29 04:50:21 2010 (4CF3775D)

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-21247-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jun 13 19:18:46.750 2012 (UTC - 4:00)
System Uptime: 0 days 0:57:34.358
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck 3B, {c0000005, fffff96000116fa9, fffff8800972f6a0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  iron.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`00116fa9 fffff880`0972f6a0 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-22136-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Jun 14 10:03:55.171 2012 (UTC - 4:00)
System Uptime: 0 days 0:18:36.389
BugCheck 3B, {c0000005, fffff88001099b77, fffff88003a6fa00, 0}
Probably caused by : fltmgr.sys ( fltmgr!FltpGetStartingCallbackNode+97 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  steamerrorrepo
FAILURE_BUCKET_ID:  X64_0x3B_fltmgr!FltpGetStartingCallbackNode+97
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`01099b77 fffff880`03a6fa00 00000000`00000000
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
SystemManufacturer = MICRO-STAR INTERNATIONAL CO.,LTD
SystemProductName = MS-7596
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-22620-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Jun 14 14:18:35.162 2012 (UTC - 4:00)
System Uptime: 0 days 1:41:02.770
BugCheck 24, {1904fb, fffff88003192aa8, fffff88003192300, fffff880010da64d}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : fltmgr.sys ( fltmgr!FltpProcessOperationStatusCallbacks+2d )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_fltmgr!FltpProcessOperationStatusCallbacks+2d
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`03192aa8 fffff880`03192300 fffff880`010da64d
BiosVersion = V3.1
BiosReleaseDate = 09/29/2011
SystemManufacturer = MICRO-STAR INTERNATIONAL CO.,LTD
SystemProductName = MS-7596
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

aarrgghhlnln · 17 Jun 2012

my PC just turned off no warning or anything while playing again accidentally pressed check for solution so didn't see what error was when i turned it back on

aarrgghhlnln · 17 Jun 2012

another bluescreen said bad pool error on the bluescreen

BSOD repeated problem and shockwave flash keeps crashing

BSOD repeated problem and shockwave flash keeps crashing

did scan

forgot the minidump's