BSOD Random - ntoskrnl.exe+7f1c0, Bug Check 0x000000f4

DacoLFC · 13 Jun 2012

Hi everyone, i have been having this issue intermittently.

I do some heavy gaming with no problems at all (Batllefield 3 on Ultra for 2-3 hours straight)

Most times this BSOD happens when i have left a torrent to download or i am simply opening a folder in explorer or browsing a web page.

I have researched this error many many times and have done several things to see if i can fix it myself, they are as follows:

Checked RAM, memtest and swapped sticks etc.
Upgraded firmware for SSD (as i heard Vertex 3 was known for BSODs)
Used the OS just on my Seagate HDD, with the SSD uninstalled/removed
Replaced RAM with Corsair Vengeance 8GB (had BSOD within 2-3 hours)
Made sure i am only using the two main intel 6GB SATA ports for SSD and HDD (set to AHCI)
Am only running MSE as an antivirus

I am eager for help and will take any advice i can from the wealth of knowledge on these boards,

Kindly see attached my uploaded documents and please don't hesitate to ask for more if they are needed.

Kindest regards,

Daco

usasma · 13 Jun 2012

Bluetooth is disabled. Is this deliberate? If so, why? Please re-enable the Bluetooth and update it. Once updated, feel free to disable it again.

Dirty bit is set on the G: drive. There are only 2 ways to fix this:
- run CHKDSK /R /F from and elevated (Run as adminstrator) Command Prompt
- fully format the drive
You can physically remove/disconnect the drive also
I'd suggest running hard drive diagnostics on ALL drives: Hard Drive Diagnostic Procedure

Triple check to make sure you're not using the Marvell controller.
Ensure that the Marvell Controller drivers are the latest available from the manufacturer.

Western Digital software dates from 2008. Please uninstall it.

100 mHz overclock in one of the memory dumps. Is this deliberate, or is there an auto-overclocking app present on the system (sorta like Turbo mode). If there is, please disable it - they've been known to cause BSOD's

Memory dumps seem to point towards a hard drive problem. I'd strongly suggest that you check all hard drives attached to the system - both internal and external (USB) - using this link: Hard Drive Diagnostic Procedure

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


jraid.sys       Tue Aug 10 05:28:44 2010 (4C611BCC)
mv91xx.sys      Fri Aug 27 05:49:22 2010 (4C778A22)
mvxxmm.sys      Fri Aug 27 05:49:03 2010 (4C778A0F)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
MpFilter.sys    Fri Mar 09 06:05:26 2012 (4F59E3F6)
asmtxhci.sys    Wed Feb 23 21:25:47 2011 (4D65C1AB)
HECIx64.sys     Tue Oct 19 19:33:43 2010 (4CBE2AD7)
e1c62x64.sys    Tue Sep 21 17:34:15 2010 (4C9924D7)
btath_bus.sys   Thu Jun 24 02:17:43 2010 (4C22F887)
RTKVHD64.sys    Tue Nov 23 05:14:08 2010 (4CEB93F0)
asmthub3.sys    Wed Feb 23 21:25:56 2011 (4D65C1B4)
wdcsam64.sys    Wed Apr 16 04:39:08 2008 (4805BB2C)
cpuz135_x64.sys Wed Sep 21 04:23:41 2011 (4E799F0D)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)
btath_rcp.sys   Thu Jun 24 02:17:21 2010 (4C22F871)
btfilter.sys    Tue Mar 08 01:15:22 2011 (4D75C97A)
btath_a2dp.sys  Mon Feb 14 20:47:47 2011 (4D59DB43)
btath_hcrp.sys  Tue Jun 29 05:30:43 2010 (4C29BD43)
btath_flt.sys   Thu Jun 24 02:17:38 2010 (4C22F882)
btath_lwflt.sys Mon Sep 13 04:26:54 2010 (4C8DE04E)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061312-6130-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Wed Jun 13 02:00:08.741 2012 (UTC - 4:00)
System Uptime: 0 days 2:17:18.974
BugCheck F4, {3, fffffa80085c5a50, fffffa80085c5d30, fffff800035d8510}
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_wininit.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`085c5a50 fffffa80`085c5d30 fffff800`035d8510
BiosVersion = 3402
BiosReleaseDate = 05/07/2012
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3399
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061212-9219-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Mon Jun 11 21:28:18.545 2012 (UTC - 4:00)
System Uptime: 0 days 0:13:34.778
BugCheck F4, {3, fffffa80084fdb30, fffffa80084fde10, fffff800035cc510}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`084fdb30 fffffa80`084fde10 fffff800`035cc510
BiosVersion = 3402
BiosReleaseDate = 05/07/2012
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061212-8658-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Mon Jun 11 17:22:24.843 2012 (UTC - 4:00)
System Uptime: 1 days 23:04:44.366
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000000e
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096
Bugcheck code 0000007A
Arguments fffff6fc`40009a08 ffffffff`c000000e 00000000`1969a860 fffff880`01341648
BiosVersion = 3402
BiosReleaseDate = 05/07/2012
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

DacoLFC · 13 Jun 2012

Hi thanks for your reply!.

Before doing any of the steps i did get another set of BSODs, i'll attach the updated .rar file as well.

Bluetooth was disabled and am not sure why i did that (probably because i never use it) but have turned it back on.

I've formatted Drive F which was an external WD drive, it is now removed. Also removed the WD software

I tried to run chkdsk /r /f but it would get stuck on a certain file, please see the attached image to see what i mean.

I have put in another Seagate drive (exact same as drive E:, which has now replaced F) i did this in case i need to back up anything from my C or E drives.

I stopped overclocking, This was in the BIOS. Fairly basic as it has options for "Power saving" "Default" or "optimized". I reset it to defaults so the RAM or CPU is not getting "turbo boosted".

I tried running Seatools from boot disc but it wouldn't recognize any of my drives!! So i downloaded Seatools for windows (an application) and ran the long tests on both (both passed).

Also attached the new perfmon /report (which looks a LOT better than the one before).

Since doing the above steps i haven't had a BSOD yet (45 minutes and counting)

DacoLFC · 13 Jun 2012

WOW i spoke way too soon, clicked on a bookmark in Chrome. It didn't load and PC became unresponsive - BSOD occured again, here is the updated updated dump.

usasma · 14 Jun 2012

Disabled devices aren't a problem - they're only a problem if they haven't been updated. That's because, in most cases that I've seen, the drivers still load when a device is disabled in Windows. So if the drivers are outdated, they can cause problems. The "fix" is to enable the device and then update it's drivers. Then it's OK to disable it again if so desired.

Which drive were you running CHKDSK on ? If it was the F: drive, that's probably understandable. If not on the F: drive, try running it now that the F: drive is gone.

It's still referring to drive issues. Ensure that you run the hard drive diagnostics on ALL hard drives.
If it still BSOD's, then disconnect all but the boot drive and see if that BSOD's

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


HECIx64.sys     Tue Oct 19 19:33:43 2010 (4CBE2AD7)
MpFilter.sys    Fri Mar 09 06:05:26 2012 (4F59E3F6)
RTKVHD64.sys    Tue Nov 23 05:14:08 2010 (4CEB93F0)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
asmthub3.sys    Wed Feb 23 21:25:56 2011 (4D65C1B4)
asmtxhci.sys    Wed Feb 23 21:25:47 2011 (4D65C1AB)
btath_a2dp.sys  Mon Feb 14 20:47:47 2011 (4D59DB43)
btath_bus.sys   Thu Jun 24 02:17:43 2010 (4C22F887)
btath_flt.sys   Thu Jun 24 02:17:38 2010 (4C22F882)
btath_hcrp.sys  Tue Jun 29 05:30:43 2010 (4C29BD43)
btath_lwflt.sys Mon Sep 13 04:26:54 2010 (4C8DE04E)
btath_rcp.sys   Thu Jun 24 02:17:21 2010 (4C22F871)
btfilter.sys    Tue Mar 08 01:15:22 2011 (4D75C97A)
cpuz135_x64.sys Wed Sep 21 04:23:41 2011 (4E799F0D)
e1c62x64.sys    Tue Sep 21 17:34:15 2010 (4C9924D7)
jraid.sys       Tue Aug 10 05:28:44 2010 (4C611BCC)
mv91xx.sys      Fri Aug 27 05:49:22 2010 (4C778A22)
mvxxmm.sys      Fri Aug 27 05:49:03 2010 (4C778A0F)
nvlddmkm.sys    Tue May 15 03:35:36 2012 (4FB20748)
ssudbus.sys     Wed Feb 15 19:22:09 2012 (4F3C4C31)
wdcsam64.sys    Wed Apr 16 04:39:08 2008 (4805BB2C)

Code:

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-5772-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jun 13 17:48:29.556 2012 (UTC - 4:00)
System Uptime: 0 days 0:00:42.399
BugCheck F4, {3, fffffa80085a7b30, fffffa80085a7e10, fffff800035e4510}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`085a7b30 fffffa80`085a7e10 fffff800`035e4510
BiosVersion = 3402
BiosReleaseDate = 05/07/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3300
CurrentSpeed: 3399
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-5834-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jun 13 17:50:08.804 2012 (UTC - 4:00)
System Uptime: 0 days 0:01:10.021
BugCheck F4, {3, fffffa80085a6920, fffffa80085a6c00, fffff800035e6510}
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_c0000005_IMAGE_wininit.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`085a6920 fffffa80`085a6c00 fffff800`035e6510
BiosVersion = 3402
BiosReleaseDate = 05/07/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3300
CurrentSpeed: 3399
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-6567-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jun 13 20:40:52.094 2012 (UTC - 4:00)
System Uptime: 0 days 0:02:54.311
BugCheck F4, {3, fffffa800834f4c0, fffffa800834f7a0, fffff80003586510}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`0834f4c0 fffffa80`0834f7a0 fffff800`03586510
BiosVersion = 3402
BiosReleaseDate = 05/07/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3300
CurrentSpeed: 3310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

DacoLFC · 14 Jun 2012

Thanks again for the reply,

I have run chkdsk on ALL internal drives now (removed the WD external drive), All tests completely successfully!!

I also took it upon myself to update my intel SATA controller from my motherboards website, no BSODs for 8 hours now.

Thank you very much for your help usasma. I have booked mark your links as well for further reading to expand my knowledge.

Kind regards,

Daco

usasma · 14 Jun 2012

Just FYI - CHKDSK checks the file system on the hard drive. It's not the same thing as a hard drive diagnostic (which tests the hard drive itself). It's possible for the drives to pass CHKDSK and still fail the hard drive diagnostics.

blackwillie · 19 Sep 2012

Sorry guys,
I have the same problem ... can you help me out? I do not know what else to do!