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BSOD wdf01000.sys happens 2 - 3 times a day
Any help on this would be much appreciated. Thanks in advance.
Is Windows 7
-X86
-Original OS
-OEM
- hardware about 1 year old
Any help on this would be much appreciated. Thanks in advance.
Is Windows 7
-X86
-Original OS
-OEM
- hardware about 1 year old
Running the last 10 memory dumps (14 total dating from 31 May to the present)
Device drivers for your MW810 DISPLAY USB video device ( USB\\VID_0CAD&PID_9008\\00000777 ) haven't been installed. Please install the most updated, Win7 compatible drivers for this device (or simply remove it from the system until we're finished testing and the system is stabilized).
The memory dumps blame Silicon Labs CP210x USB to UART Bridge Driver ( silabser.sys )
Please replace the driver with the latest, Win7 compatible version (even if the latest version is already on the system - this'll help to rule out corruption of the drivers). More info on this driver here: Driver Reference Table - silabser.sys
Please update the drivers dated from 2008 and 2009 in the list below. Below the list are a number of links for each driver (those not listed haven't been added to the table yet - a google/bing search should help locate them).
The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
http://www.carrona.org/drivers/driver.php?id=AVGIDSDriver.SysCode:AVGIDSDriver.Sys Sun Jul 10 18:35:23 2011 (4E1A292B) AVGIDSEH.Sys Sun Jul 10 18:35:37 2011 (4E1A2939) AVGIDSFilter.Sys Sun Jul 10 18:35:55 2011 (4E1A294B) AVGIDSShim.Sys Mon Oct 03 23:48:52 2011 (4E8A8224) MWCPUDriver.sys Sun Feb 03 07:31:20 2008 (47A5B418) MotMouFiltr.sys Wed Jan 20 10:16:15 2010 (4B571E3F) NWADIenum.sys Fri Dec 19 15:25:56 2008 (494C0354) SWNC5E00.sys Tue Aug 04 14:40:04 2009 (4A788084) amdxata.sys Fri Mar 19 12:19:01 2010 (4BA3A3F5) avgldx86.sys Thu Oct 06 23:54:26 2011 (4E8E77F2) avgmfx86.sys Sun Aug 07 23:40:42 2011 (4E3F5ABA) avgrkx86.sys Tue Sep 13 00:01:23 2011 (4E6ED593) avgtdix.sys Sun Jul 10 18:44:49 2011 (4E1A2B61) e1e6032.sys Tue Mar 24 14:16:11 2009 (49C9236B) igdkmd32.sys Wed Sep 23 15:18:09 2009 (4ABA7471) ngfilter.sys Tue Mar 01 14:06:08 2011 (4D6D43A0) nglog.sys Tue Mar 01 14:04:41 2011 (4D6D4349) ngvpn.sys Tue Mar 01 14:05:59 2011 (4D6D4397) ngwfp.sys Tue Mar 01 14:06:14 2011 (4D6D43A6) pctnullport.sys Wed Feb 06 00:18:33 2008 (47A94329) sershare.sys Wed Nov 09 15:01:22 2011 (4EBADC12) sharebus.sys Wed Nov 09 15:01:21 2011 (4EBADC11) silabser.sys Tue Feb 16 15:54:24 2010 (4B7B0600) swmx00.sys Tue Aug 04 14:39:02 2009 (4A788046)
http://www.carrona.org/drivers/driver.php?id=AVGIDSEH.Sys
http://www.carrona.org/drivers/driver.php?id=AVGIDSFilter.Sys
http://www.carrona.org/drivers/driver.php?id=AVGIDSShim.Sys
http://www.carrona.org/drivers/driver.php?id=MWCPUDriver.sys
http://www.carrona.org/drivers/driver.php?id=MotMouFiltr.sys
http://www.carrona.org/drivers/driver.php?id=NWADIenum.sys
http://www.carrona.org/drivers/driver.php?id=SWNC5E00.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=avgldx86.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx86.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx86.sys
http://www.carrona.org/drivers/driver.php?id=avgtdix.sys
http://www.carrona.org/drivers/driver.php?id=e1e6032.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
http://www.carrona.org/drivers/driver.php?id=ngfilter.sys
http://www.carrona.org/drivers/driver.php?id=nglog.sys
http://www.carrona.org/drivers/driver.php?id=ngvpn.sys
http://www.carrona.org/drivers/driver.php?id=ngwfp.sys
http://www.carrona.org/drivers/driver.php?id=pctnullport.sys
http://www.carrona.org/drivers/driver.php?id=sershare.sys
http://www.carrona.org/drivers/driver.php?id=sharebus.sys
http://www.carrona.org/drivers/driver.php?id=silabser.sys
http://www.carrona.org/drivers/driver.php?id=swmx00.sys
BSOD BUGCHECK SUMMARY
Code:Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060612-19952-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Wed Jun 6 03:49:17.532 2012 (UTC - 4:00) System Uptime: 0 days 4:37:13.609 BugCheck D1, {4, 2, 0, 8ae64018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: WmiPrvSE.exe FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae64018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060612-20841-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Wed Jun 6 18:17:34.822 2012 (UTC - 4:00) System Uptime: 0 days 3:02:31.773 BugCheck D1, {4, 2, 0, 8ae6e018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: Elsinore.Scree FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae6e018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060612-20935-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Wed Jun 6 23:01:36.437 2012 (UTC - 4:00) System Uptime: 0 days 4:43:00.514 BugCheck D1, {4, 2, 0, 8ae57018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: WmiPrvSE.exe FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae57018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060712-19141-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Thu Jun 7 05:04:37.010 2012 (UTC - 4:00) System Uptime: 0 days 4:08:22.087 BugCheck D1, {4, 2, 0, 8ae46018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: svchost.exe FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae46018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060712-21465-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Thu Jun 7 00:55:47.121 2012 (UTC - 4:00) System Uptime: 0 days 0:56:26.197 BugCheck D1, {4, 2, 0, 8ae78018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: pcm.exe FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae78018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060812-19000-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Fri Jun 8 00:03:10.707 2012 (UTC - 4:00) System Uptime: 0 days 0:44:05.783 BugCheck D1, {4, 2, 0, 8ae73018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: svchost.exe FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae73018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060812-21855-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Fri Jun 8 15:28:48.187 2012 (UTC - 4:00) System Uptime: 0 days 0:09:30.263 BugCheck D1, {4, 2, 0, 8ae5b018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: pcm.exe FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae5b018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061112-21808-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Mon Jun 11 14:29:47.534 2012 (UTC - 4:00) System Uptime: 0 days 5:36:50.610 BugCheck D1, {4, 2, 0, 8ae5c018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: WmiPrvSE.exe FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae5c018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061112-30232-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Mon Jun 11 08:52:02.092 2012 (UTC - 4:00) System Uptime: 0 days 1:42:25.168 BugCheck D1, {4, 2, 0, 8ae6e018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: ssText3d.scr FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae6e018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061212-17830-01.dmp] Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330 Debug session time: Tue Jun 12 09:55:27.588 2012 (UTC - 4:00) System Uptime: 0 days 2:04:58.663 BugCheck D1, {4, 2, 0, 8ae63018} *** WARNING: Unable to verify timestamp for silabser.sys *** ERROR: Module load completed but symbols could not be loaded for silabser.sys Probably caused by : silabser.sys ( silabser+2a07 ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: Elsinore.Scree FAILURE_BUCKET_ID: 0xD1_silabser+2a07 Bugcheck code 000000D1 Arguments 00000004 00000002 00000000 8ae63018 BiosVersion = 4.4.10 BiosReleaseDate = 01/13/2009 SystemManufacturer = Motorola inc. SystemProductName = MW810, BIOS v0.47 MaxSpeed: 1660 CurrentSpeed: 1666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Thanks for the quick reply. I am starting with updating the silabser.sys from the update link you gave me the new version addresses some BSOD problems. If this doesn't fix it I will apply all the other recomendations and then post back.
Again thanks and if this fixes it I owe you big.
I'm "paying forward". Years ago a technician spent time teaching my what I'd messed up with the office computer and how to fix it (which kept me out of trouble with my boss'). So now I do this to pay him back - by helping others.
Good luck!