Frequent Windows 7 freezes on new Lenovo G570

Yes. Thanks for the info.

CCleaner is a very solid piece of software. (The original name, before product became universally popular, was CrapCleaner or CrudCleaner.)

I mentioned CCleaner since this is the most popular 3rd party product in this area and the only one that we will recommend as CCleaner enjoys, rightfully, an excellent reputation. There is a link for CCleaner in my signature, if you are interested.

Carry out the procedure given in post #10 precisely and you will have a minidump folder.

Afterwards you can check the existence of the minidump folder by:
run cmd.exe
type in following and hit enter:
wmic recoveros get /all /format:list > %userprofile%\desktop\dmpinfo.txt

that will put a file called dmpinfo.txt on your desktop.
Upload that file as an attachment:
Post the file/snapshot:
Post a File or Screenshot in Seven Forums

Lozaketh said:

Hah, just got my first real BSOD. An odd situation to be happy about that :)

Excellent. Now if you carried out post #10 correctly you will have .DMP file in:

%systemroot%\Minidump

WIN + E | F4 | clear out the field | type %systemroot%\minidump


Please submit the dmpinfo.txt file.

thanks,

In Windows Vista and later operating systems, this bug check occurs only in the following circumstances.

• WHEA is not fully initialized.
  
  
• All processors that rendezvous have no errors in their registers.

For other circumstances, this bug check has been replaced with bug Check 0x124: WHEA_UNCORRECTABLE_ERROR in Windows Vista and later operating systems.
For more information about Machine Check Architecture (MCA), see the Intel or AMD Web sites.

The above quote was taken from: Bug Check 0x9C: MACHINE_CHECK_EXCEPTION


Begin by disabling Verifier; I do not think it will help in this instance.

The crash may indicate a hardware related crash and if so, it is likely caused by a faulty processor. Other possible causes are service conflicts or a damaged Windows installation. See if you have a service or startup conflict first: Troubleshoot Application Conflicts by Performing a Clean Startup and leave only your antivirus software enabled in startup programs and services.

You may also look into uninstalling McAfee and replacing with Microsoft Security Essentials to be sure McAfee is not causing the service conflict. The following links will help with that step:

• How to uninstall or reinstall supported McAfee products using the McAfee Consumer Products Removal tool (MCPR.exe)
  
  
• I recommend either of these:
  • Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.
    
    
  • Good and Free system security combination.

Lozaketh,
You will be able to provide more dumps if you change a setting. From the file you submitted:

OverwriteExistingDebugFile=TRUE

I've added a few more words to my write-up to make sure that this point is covered correctly:

STARTUP AND RECOVERY SETTINGS
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced tab, Startup and Recovery section, Settings |
System Failure section | checkmark Write an Event to the system log
| uncheck Automatically restart |


Under Write debugging information, select Small memory dump |
in the Small dump directory: box, enter %SystemRoot%\Minidump| OK

If Overwrite any existing file is checked, then:
Ø Under Write debugging information, select Kernel memory dump
Ø Uncheck Overwrite any existing file
Ø Under Write debugging information, select Small memory dump
Ø OK button