Randomly appearing BSOD / BCCode: 24a / 00000000000C08A5

TomSlayer · 16 Jun 2012

Hi,

for some while i've been experiencing windows crashes, mostly when windows is booting up or shutting down

- x86 (32-bit) or x64 ? - 64bit
- the original installed OS on the system? - Windows 7 Ultimate x64
- an OEM or full retail version? - OEM

- What is the age of system (hardware)? - 4 Years
- What is the age of OS installation (have you re-installed the OS?) - reinstalled about 6 months ago

I've attached the requested .html file and the dump files

Any help is appreciated

Thank you!

usasma · 16 Jun 2012

Unknown USB Hub controller - I suspect it's your USB 3.0 drivers, please install them from the manufacturer's website.

Info on the driver files mentioned below is listed in the links at the bottom of the page.

Kaspersky Internet Security drivers date from 2009 - please update

Creative Audigy drivers date from 2009 (P17.sys). Earlier drivers such as this are known to cause problems on some Win7 systems. Please update them.

Microsoft LifeCam drivers date from 2009 - please update (VX1000.sys)

nVidia chipest drivers date from 2010 - please update (nvmf6264.sys is one of the drivers)

If this doesn't stop the BSOD's, please try these free diagnostics: Initial Hardware Diagnostics

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
P17.sys         Mon Aug 03 07:11:59 2009 (4A76C5FF)
SCDEmu.SYS      Mon Nov 14 22:18:27 2011 (4EC1DA03)
VX1000.sys      Tue Oct 06 21:49:19 2009 (4ACBF39F)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
jraid.sys       Thu May 19 03:55:18 2011 (4DD4CCE6)
kl1.sys         Wed Jun 09 09:34:19 2010 (4C0F985B)
kl2.sys         Wed Jun 09 09:24:47 2010 (4C0F961F)
klif.sys        Fri Oct 01 03:28:56 2010 (4CA58DB8)
klim6.sys       Thu Apr 22 11:07:24 2010 (4BD0662C)
klmouflt.sys    Mon Nov 02 11:26:06 2009 (4AEF081E)
nvBridge.kmd    Tue Mar 16 03:26:37 2010 (4B9F32AD)
nvlddmkm.sys    Wed Feb 29 13:04:52 2012 (4F4E68C4)
nvmf6264.sys    Thu Mar 04 20:04:39 2010 (4B9058A7)
nvsmu.sys       Mon Mar 22 21:29:19 2010 (4BA8196F)

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\052912-26484-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Tue May 29 07:14:16.679 2012 (UTC - 4:00)
System Uptime: 0 days 6:10:27.085
BugCheck 1A, {41287, 30, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+52a )
BUGCHECK_STR:  0x1a_41287
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0x1a_41287_nt!PoIdle+52a
Bugcheck code 0000001A
Arguments 00000000`00041287 00000000`00000030 00000000`00000000 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\053012-18531-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Tue May 29 14:32:26.412 2012 (UTC - 4:00)
System Uptime: 0 days 5:28:35.818
BugCheck 1A, {41287, 30, 0, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45a45 )
BUGCHECK_STR:  0x1a_41287
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  LogonUI.exe
FAILURE_BUCKET_ID:  X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+45a45
Bugcheck code 0000001A
Arguments 00000000`00041287 00000000`00000030 00000000`00000000 00000000`00000000
BiosVersion = V3.5
BiosReleaseDate = 05/06/2009
SystemManufacturer = MSI
SystemProductName = MS-7374
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060712-19296-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Wed Jun  6 16:08:25.270 2012 (UTC - 4:00)
System Uptime: 0 days 13:43:54.723
BugCheck 1A, {41287, 30, 0, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45a45 )
BUGCHECK_STR:  0x1a_41287
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  SearchFilterHo
FAILURE_BUCKET_ID:  X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+45a45
Bugcheck code 0000001A
Arguments 00000000`00041287 00000000`00000030 00000000`00000000 00000000`00000000
BiosVersion = V3.5
BiosReleaseDate = 05/06/2009
SystemManufacturer = MSI
SystemProductName = MS-7374
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061612-23593-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Fri Jun 15 17:38:59.988 2012 (UTC - 4:00)
System Uptime: 0 days 16:10:34.441
BugCheck 24, {c08a5, 0, 0, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x24
PROCESS_NAME:  SearchProtocol
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsPagingFileIo+155
Bugcheck code 00000024
Arguments 00000000`000c08a5 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = V3.5
BiosReleaseDate = 05/06/2009
SystemManufacturer = MSI
SystemProductName = MS-7374
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``