BOSD when Memory Stick plugged in?


  1. Posts : 4
    Windows 7 Enterprise Service Pack 1 64-bit
       #1

    BOSD when Memory Stick plugged in?


    Whenever I use a memory stick, I reliably get BSOD. Could it be something specific to the memory stick or USB? Dump file contents (Windows_NT6_BSOD_jcgriff2 + PERFMON) are attached.

    System Specs:

    Windows 7 Enterprise Service Pack 1 64-bit (OEM)

    HW is 3 month old.
      My Computer


  2. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #2

    Hi and welcome to Seven Forums,

    The following driver is causing your BSOD's. It belongs to your Intel 82577LM Gigabit NIC. Please update it to the latest version.
    Code:
    e1k62x64.sys
    Download the latest version of the driver here: http://downloadcenter.intel.com/Default.aspx.

    To update your driver, follow the following steps:

    1. First, download the latest driver. Then do the next steps.
    2. Click Start Menu
    3. Right Click My Computer/Computer
    4. Click Manage
    5. Click Device Manager from the list on the left
    6. Find the device you are trying to uninstall by expanding the appropriate set of devices
    7. Right click the device
    8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    10. Restart your computer only if Windows asks you to.
    11. Install the latest driver for the device.

    If you have any questions, feel free to ask.
    Stephen
      My Computer


  3. Posts : 4
    Windows 7 Enterprise Service Pack 1 64-bit
    Thread Starter
       #3

    Thanks! I updated the driver and that seems to have done the trick.
      My Computer


  4. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #4

    Fantastic!

    Glad I managed to help. It always feels good when I can help someone. :)

    Stephen
      My Computer


 

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