New
#1
BSOD - BAD_POOL_CALLER - usually after update installs
purchased March 2012 (3 months ago) @ Costco - full purchase w/ OEM
HP Pavilion dv6-6c43cl Entertainment Notebook PC
Windows 7 Home Premium x64
Service Pack 1
Intel Core i5-2450M CPU @ 2.50 GHz
8 GB RAM / 700 GB HB
I've tried and I've tried to get the system health to open but I can't. I'm just too old, and an amish/chinese to boot. I've worked hours to get this perfect for you as this is my husbands computer and he is really a computer ditz soooo if you can tell me how to get past the admin bit, I'll do it. I did go to cmd and run as admin and typed the net thing and tried it again but to no avail....
the BSOD has been happening almost since the beginning with the first HP update. we both had new computers, I had no difficulty with mine, he did so I returned his and there were no more of that model so I got a different model and the same thing happened so I'm thinking that it is a 'user' error.
thank you so much for your help. us elderly need it more and more.... ugh!