BSOD error ntoskrnl.exe+7f1c0 - lots of Chrome browser tabs open

mmmtbig · 18 Jun 2012

Windows 7 Pro x64
original installed OS
OEM

hardware is 2.5 years old
original installation of OS

Thanks for your help!!!

usasma · 19 Jun 2012

Running the last 3 memory dumps (May and June 2012)

Do you have any idea of what this is (it's from your startups):

MEI_Startup c:\script_temp\startup.cmd Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

If not, please run several of these free anti-malware scans to see if you're infected (and if your current protection is compromised): Free Online AntiMalware Resources

Your network drivers date from 2009 - please update them.

If the above doesn't solve your BSOD problems, please post back so we can suggest some further diagnostics.

Good luck!

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


L8042Kbd.sys     Tue Aug 24 13:23:11 2010 (4C73FFFF)
MpFilter.sys     Fri Mar 09 06:05:26 2012 (4F59E3F6)
SCDEmu.SYS       Mon Apr 12 04:52:25 2010 (4BC2DF49)
amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
dump_iaStorV.sys Thu Jun 10 20:46:19 2010 (4C11875B)
e1y62x64.sys     Fri Jun 12 21:16:42 2009 (4A32FDFA)
iaStorV.sys      Thu Jun 10 20:46:19 2010 (4C11875B)
igdkmd64.sys     Fri Feb 11 14:16:32 2011 (4D558B10)
psi_mf.sys       Wed Sep 01 03:53:14 2010 (4C7E066A)
sbmount.SYS      Fri Jun 24 17:48:19 2011 (4E050623)
stcvsm.sys       Fri Jun 24 17:45:59 2011 (4E050597)
vpchbus.sys      Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcnfltr.sys     Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcusb.sys       Sat Nov 20 06:35:31 2010 (4CE7B283)
vpcvmm.sys       Sat Nov 20 06:35:48 2010 (4CE7B294)

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\052512-35178-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Fri May 25 13:11:36.081 2012 (UTC - 4:00)
System Uptime: 4 days 1:38:25.829
BugCheck 1A, {41790, fffffa80061fb840, ffff, 0}
Probably caused by : win32k.sys ( win32k!NtGdiCreateDIBSection+3e4 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_win32k!NtGdiCreateDIBSection+3e4
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`061fb840 00000000`0000ffff 00000000`00000000
BiosVersion = 080015 
BiosReleaseDate = 10/16/2009
SystemManufacturer = powerspec                  
SystemProductName = B667
MaxSpeed:     2660
CurrentSpeed: 2666
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\053112-30435-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Thu May 31 19:55:52.468 2012 (UTC - 4:00)
System Uptime: 6 days 6:41:14.201
BugCheck 109, {a3a039d89f132868, 0, a9c65ba56d70b6e9, 101}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
Bugcheck code 00000109
Arguments a3a039d8`9f132868 00000000`00000000 a9c65ba5`6d70b6e9 00000000`00000101
BiosVersion = 080015 
BiosReleaseDate = 10/16/2009
SystemManufacturer = powerspec                  
SystemProductName = B667
MaxSpeed:     2660
CurrentSpeed: 2666
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061812-32323-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jun 18 11:14:15.144 2012 (UTC - 4:00)
System Uptime: 3 days 3:22:27.876
BugCheck 1A, {41790, fffffa80061fb840, ffff, 0}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::Free+a2 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_dxgmms1!VIDMM_PROCESS_HEAP::Free+a2
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`061fb840 00000000`0000ffff 00000000`00000000
BiosVersion = 080015 
BiosReleaseDate = 10/16/2009
SystemManufacturer = powerspec                  
SystemProductName = B667
MaxSpeed:     2660
CurrentSpeed: 2666
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

mmmtbig · 19 Jun 2012

usasma:

I contacted the OEM and they said the startup script was not their software, so I disabled the following in msconfig...
MEI_Startup c:\script_temp\startup.cmd Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Windows says my network adapter driver (2009) is the best driver software for the device.

Thanks, I'll see if the BSOD re-occurs.

usasma · 19 Jun 2012

You MUST scan for viruses. This page lists a bunch of free tests: Free Online AntiMalware Resources

mmmtbig · 19 Jun 2012

I did - with Malwarebytes.

Thanks

usasma · 20 Jun 2012

Did you find any viruses? Did MalwareBytes operate normally (no unexplained errors, funny actions, etc?)?