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18 Jun 2012 | #1 |
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BSOD error ntoskrnl.exe+7f1c0 - lots of Chrome browser tabs open
Windows 7 Pro x64
original installed OS OEM hardware is 2.5 years old original installation of OS Thanks for your help!!! |
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19 Jun 2012 | #2 |
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Running the last 3 memory dumps (May and June 2012)
Do you have any idea of what this is (it's from your startups): Quote:
MEI_Startup c:\script_temp\startup.cmd Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Your network drivers date from 2009 - please update them. If the above doesn't solve your BSOD problems, please post back so we can suggest some further diagnostics. Good luck! The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs - Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html - Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html - How I do it: http://www.carrona.org/howidoit.html 3RD PARTY DRIVERS PRESENT IN THE DUMP FILES Code:
L8042Kbd.sys Tue Aug 24 13:23:11 2010 (4C73FFFF) MpFilter.sys Fri Mar 09 06:05:26 2012 (4F59E3F6) SCDEmu.SYS Mon Apr 12 04:52:25 2010 (4BC2DF49) amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA) dump_iaStorV.sys Thu Jun 10 20:46:19 2010 (4C11875B) e1y62x64.sys Fri Jun 12 21:16:42 2009 (4A32FDFA) iaStorV.sys Thu Jun 10 20:46:19 2010 (4C11875B) igdkmd64.sys Fri Feb 11 14:16:32 2011 (4D558B10) psi_mf.sys Wed Sep 01 03:53:14 2010 (4C7E066A) sbmount.SYS Fri Jun 24 17:48:19 2011 (4E050623) stcvsm.sys Fri Jun 24 17:45:59 2011 (4E050597) vpchbus.sys Sat Nov 20 06:35:38 2010 (4CE7B28A) vpcnfltr.sys Sat Nov 20 06:35:20 2010 (4CE7B278) vpcusb.sys Sat Nov 20 06:35:31 2010 (4CE7B283) vpcvmm.sys Sat Nov 20 06:35:48 2010 (4CE7B294) http://www.carrona.org/drivers/driver.php?id=MpFilter.sys http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS http://www.carrona.org/drivers/driver.php?id=amdxata.sys http://www.carrona.org/drivers/driver.php?id=dump_iaStorV.sys http://www.carrona.org/drivers/driver.php?id=e1y62x64.sys http://www.carrona.org/drivers/driver.php?id=iaStorV.sys http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys http://www.carrona.org/drivers/driver.php?id=psi_mf.sys http://www.carrona.org/drivers/driver.php?id=sbmount.SYS http://www.carrona.org/drivers/driver.php?id=stcvsm.sys http://www.carrona.org/drivers/driver.php?id=vpchbus.sys http://www.carrona.org/drivers/driver.php?id=vpcnfltr.sys http://www.carrona.org/drivers/driver.php?id=vpcusb.sys http://www.carrona.org/drivers/driver.php?id=vpcvmm.sys BSOD BUGCHECK SUMMARY Code:
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\052512-35178-01.dmp] Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504 Debug session time: Fri May 25 13:11:36.081 2012 (UTC - 4:00) System Uptime: 4 days 1:38:25.829 BugCheck 1A, {41790, fffffa80061fb840, ffff, 0} Probably caused by : win32k.sys ( win32k!NtGdiCreateDIBSection+3e4 ) BUGCHECK_STR: 0x1a_41790 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: chrome.exe FAILURE_BUCKET_ID: X64_0x1a_41790_win32k!NtGdiCreateDIBSection+3e4 Bugcheck code 0000001A Arguments 00000000`00041790 fffffa80`061fb840 00000000`0000ffff 00000000`00000000 BiosVersion = 080015 BiosReleaseDate = 10/16/2009 SystemManufacturer = powerspec SystemProductName = B667 MaxSpeed: 2660 CurrentSpeed: 2666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\053112-30435-01.dmp] Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504 Debug session time: Thu May 31 19:55:52.468 2012 (UTC - 4:00) System Uptime: 6 days 6:41:14.201 BugCheck 109, {a3a039d89f132868, 0, a9c65ba56d70b6e9, 101} *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x109 PROCESS_NAME: System Bugcheck code 00000109 Arguments a3a039d8`9f132868 00000000`00000000 a9c65ba5`6d70b6e9 00000000`00000101 BiosVersion = 080015 BiosReleaseDate = 10/16/2009 SystemManufacturer = powerspec SystemProductName = B667 MaxSpeed: 2660 CurrentSpeed: 2666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061812-32323-01.dmp] Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030 Debug session time: Mon Jun 18 11:14:15.144 2012 (UTC - 4:00) System Uptime: 3 days 3:22:27.876 BugCheck 1A, {41790, fffffa80061fb840, ffff, 0} Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::Free+a2 ) BUGCHECK_STR: 0x1a_41790 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: dwm.exe FAILURE_BUCKET_ID: X64_0x1a_41790_dxgmms1!VIDMM_PROCESS_HEAP::Free+a2 Bugcheck code 0000001A Arguments 00000000`00041790 fffffa80`061fb840 00000000`0000ffff 00000000`00000000 BiosVersion = 080015 BiosReleaseDate = 10/16/2009 SystemManufacturer = powerspec SystemProductName = B667 MaxSpeed: 2660 CurrentSpeed: 2666 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` |
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19 Jun 2012 | #3 |
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usasma:
I contacted the OEM and they said the startup script was not their software, so I disabled the following in msconfig... MEI_Startup c:\script_temp\startup.cmd Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Windows says my network adapter driver (2009) is the best driver software for the device. Thanks, I'll see if the BSOD re-occurs. |
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19 Jun 2012 | #4 |
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You MUST scan for viruses. This page lists a bunch of free tests: Free Online AntiMalware Resources
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19 Jun 2012 | #5 |
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I did - with Malwarebytes.
Thanks |
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20 Jun 2012 | #6 |
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Did you find any viruses? Did MalwareBytes operate normally (no unexplained errors, funny actions, etc?)?
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