Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD during startup, STOP: 0x00000050

19 Jun 2012   #1

windows home premium 64 bit
BSOD during startup, STOP: 0x00000050

Hello all,

I am working on this error and have run out of ideas. During start up I am getting a BSOD.


STOP: 0x00000050 (0xFFFFF8804913E600, 0x0000000000000001, 0xFFFFFA800324C2E6, 0x0000000000000005)

* I have included the zip files that include the dump info, but when trying to run perfmon /report I receive an error that states:

Error: An error occured while attempting to generate the report. The system cannot find the patch specified.

System Info:
OEM Windows 7 Home Premium x64
Acer Aspire 5532
AMD Athlon 64 Processor TF-20 (1.6ghz)
ATI Radeon HD3200
3GB Memory

What I Have Tried:
-chkdsk -> 0 problems
-System Restore -> system restore ran, but deleted restore point on restart due to missing windowsinstaller
-Startup Repair -> detected no problems
-memory/hardware check -> found 0 errors
-sfc /scannow -> found corrupted files and repaired
(after this completed, i was able to start up windows in normal mode longer than i had previously been
able to, but when accessing the control panel it crashed again)
-sfc /scannow a second time -> 0 corrupted files

This is not my computer and i do not know exactly when the problem began. The only recent software change i can see are the installation of Microsoft Silverlight, Compatibility pack for the 2007 Office system, and Microsoft office powerpoint viewer 2007.

Any help on this would be greatly appreciated!!!

- Ian

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF880489E0800
BCP2: 0000000000000001
BCP3: FFFFFA80032392E6
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:

My System SpecsSystem Spec
19 Jun 2012   #2

Windows 7 Home Premium 64 Bit

All crashes were related to McAfee. I would suggest uninstalling the software and then re-installing it: How to uninstall or reinstall supported McAfee products using the McAfee Consumer Products Removal tool (MCPR.exe)

If the above does not work, remove McAfee for good: How to uninstall or reinstall supported McAfee products using the McAfee Consumer Products Removal tool (MCPR.exe)

Replace with either of these:
My System SpecsSystem Spec
20 Jun 2012   #3

windows home premium 64 bit

Thank you!!! Removing Mcafee did resolve the stop error. However, I received a new stop error when restarting after windows updates and a virus scan. (virus scan did find 8 Trojans) I am also unable to install 2 updates because of malware issues, but am running Malwarebytes now. I will be posting another update as soon as this completes. Thanks again for your help!
My System SpecsSystem Spec

20 Jun 2012   #4

Windows 7 Home Premium 64 Bit

Due to the malware issues, I strongly advise starting a new thread in System Security - Windows 7 Forums to get help from our experts there. If your system is vulnerable, so is your identity, credit card, and banking information. You need to get that resolved as your first priority.
My System SpecsSystem Spec

 BSOD during startup, STOP: 0x00000050

Thread Tools

Similar help and support threads
Thread Forum
atikmdag.sys STOP 0x00000050 BSOD
hi sevenforums, ive been having this bsod when im playing in full screen mode. i tried several troubleshoot 1. expanding atikmdag.sy_ 2. uninstalling amd drivers and installing a new one. 3. clean install ( i just reformatted my pc) but still i get this problem after 10-30min onf playing full...
BSOD Help and Support
BSOD at boot, stop 0x00000050
Hi, Since a few days ago when I start up my laptop, I recieve a BSOD at the windows loading screen. It happened a few times in the past, and system repair dealt with it easily. But now, all my system restore points are gone, system repair doesn't help and I don't know what to do. The only thing I...
BSOD Help and Support
stop 0x00000050 windows 7 64bit only on startup
Hi Im getting a stop 0x00000050 windows 7 bsod randomly now for weeks.on startup i have ran memtest86 boot version no errors chkdsk on all drives no errors updated all drives rolled back updates done a clean install and im running out of ideas. would really love some help guys thanks. Im...
BSOD Help and Support
BSOD Page_Fault_In_Non_Paged_area Stop 0x00000050 ( cdd.dll )
Hello! My PC turned 4x already since yesterday a blue screen saying page fault in nonpaged area. I'm clueless and not so pro in checking dump files, but i a average user in knowledge about computers. My PC Specs are: Processor:Intel Core i5-4440 3.1 GHz Motherboard:Intel DB85FL Motherboard...
BSOD Help and Support
BSOD While doing anything for 10 minutes STOP Error 0x00000050
I'm very sorry for posting a lot, but I've been getting so many problems and BSOD with my computer lately. I believe it's a memory problem, but I'm not sure. I'll be going on a vacation for the next 10 days, so I won't have access to internet and my computer. I've been waiting all day for a solid...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:49.
Twitter Facebook Google+