BSOD : BCCod 3b


  1. Posts : 8
    Windows 7 Ultimate x64
       #1

    BSOD : BCCod 3b


    Been getting this crash lately.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80002BD1167
    BCP3: FFFFF88006D51FA0
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\062012-27440-01.dmp
    C:\Users\Craz\AppData\Local\Temp\WER-37955-0.sysdata.xml

    --------------------------------------------------------------------------------

    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
    System Model: P5E3 Deluxe
    BIOS: BIOS Date: 11/20/07 12:51:24 Ver: 08.00.12
    Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
    Memory: 4096MB RAM
      My Computer


  2. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #2

    Please follow the https://www.sevenforums.com/crashes-d...tructions.html so we can help you.

    Stephen
      My Computer


  3. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thankyou Tekno, i noticed the instructions after i posted. Updated now.
      My Computer


  4. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #4

    Hi again,

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.



    I have noticed that you do not have an anti-virus product installed on your PC. Please install Microsoft Security Essentials and scan your PC. Then install and scan your computer with Malwarebytes' Anti-Malware. DO NOT START THE FREE TRIAL. This will remove any viruses you may have caught.



    The BSOD dumps you gave me do not give a definitive cause for your BSOD's.

    As a result I recommend you check your hardware for issues. Please run Memtest86+ to check your RAM. Let it run for 6-8 passes overnight as described in the tutorial. Pay particular attention to parts 2 and 3.

    Also check your HDD for errors using Seatools and chkdsk.. Download and create a bootable version of the Seatools for DOS program as described here. For check disk, follow this tutorial: Disk Check

    If you have any questions or query's feel free to ask.
    Stephen
      My Computer


  5. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #5

    I ended up shutting down, unplugging the battery, than put it back in, then i also updated my bios fully.
      My Computer


  6. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #6

    Ok, let me know if you have any more issues.

    Stephen
      My Computer


 

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