HELP-IMERGENCY_(shutdown instead of hibernate sometimes+ blue screan)


  1. Posts : 21
    win7 home basic (64 bit)
       #1

    HELP-IMERGENCY_(shutdown instead of hibernate sometimes+ blue screan)


    HI dears
    My laptop is a vaio ( VPCEA12EG). newly when I hibernate it , it automatically shutdown and after turn it on again the following massage apears:
    please help me
    ---------------------------
    windows:
    windows has recovered from an unexpected shutdown;
    details:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.2
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8002321060
    BCP3: FFFFF80004DEE518
    BCP4: FFFFFA8006A27010
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\062112-50232-01.dmp
    C:\Users\mohamad\AppData\Local\Temp\WER-122788-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    ----------------------------------------------------------
    i follow the process mentioned in :
    https://www.sevenforums.com/crashes-d...-screen-death-bsod-posting-instructions.html
    and now sen the requested zip file
    help me
    ------------------------------------------
    win 7 64 bit home basic
    ram 2gig
    cpu:330m processor2.13 cor i3
    orignal os
    OEM
    ag of sys.: 20 months
    i repair os in 5 months ago
    Last edited by msabet; 21 Jun 2012 at 05:01.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Crashes are being caused by your Atheros Wireless Network Adapter driver. Update it from the Sony E-Support site:Sony eSupport - Electronics

    Follow these steps to update:
    1. First, download the latest Atheros Wireless Network Adapter driver. Then do the next steps.
    2. Click Start Menu
    3. Right Click My Computer/Computer
    4. Click Manage
    5. Click Device Manager from the list on the left
    6. Expand Network adapters
    7. Right click the Atheros Wireless Network Adapter device
    8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    9. Put a tick in Delete driver software for this device and hit OK
    10. Do not restart your computer.
    11. Install the latest Atheros Wireless Network Adapter driver that you downloaded.


    Alternatively:
    1. Login as an adminstrative user.
    2. First, download the latest Atheros Wireless Network Adapter driver. Then do the next steps.
    3. Click Start Menu
    4. Click Control Panel
    5. Click Hardware and Sound
    6. Click Device Manager (the last link under Devices and Printers)
    7. Expand Network adapters
    8. Right click the Atheros Wireless Network Adapter device
    9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    10. Put a tick in Delete driver software for this device and hit OK
    11. Do not restart your computer.
    12. Install the latest Atheros Wireless Network Adapter driver that you downloaded.
      My Computer


  3. Posts : 21
    win7 home basic (64 bit)
    Thread Starter
       #3

    i did it but my problem didnt solve.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Please follow the https://www.sevenforums.com/crashes-d...tructions.html to provide us with the new reports.
      My Computer


  5. Posts : 21
    win7 home basic (64 bit)
    Thread Starter
       #5

    ok. i did it and attached the zip file
    regards
    Last edited by msabet; 22 Jun 2012 at 04:39.
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    Try this for the wireless: Sony eSupport - VPCCW17FX - Drivers & Software

    It is not your VAIO model, but the wireless device is identical. Follow the same steps I gave previously for installing the more up to date driver.


    Also, you should update your Sony Firmware Extension Parser driver: Sony eSupport - VPCEH290X - Drivers & Software

    Again, it is also not your VAIO model, but the driver is the same for all VAIO models. This driver you can just install and it will install over the top of the old one replacing all components and should help the system run more stable.
      My Computer


  7. Posts : 21
    win7 home basic (64 bit)
    Thread Starter
       #7

    writhziden said:
    Try this for the wireless: Sony eSupport - VPCCW17FX - Drivers & Software

    It is not your VAIO model, but the wireless device is identical. Follow the same steps I gave previously for installing the more up to date driver.


    Also, you should update your Sony Firmware Extension Parser driver: Sony eSupport - VPCEH290X - Drivers & Software

    Again, it is also not your VAIO model, but the driver is the same for all VAIO models. This driver you can just install and it will install over the top of the old one replacing all components and should help the system run more stable.
    I updated them. nearly 10 days i hadnt this problem but from yesterday again it appears. Now i send the zip file again. thanks for your help
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    Software Concerns:
    Security Software: ??? Make sure to install security software. I recommend either of these:

    After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.


    Code:
    Start Menu\Programs\Driver Whiz	Public:Start Menu\Programs\Driver Whiz	Public
    Start Menu\Programs\NETGATE Registry Cleaner	Public:Start Menu\Programs\NETGATE Registry Cleaner	Public
    Start Menu\Programs\Norton PC Checkup	Public:Start Menu\Programs\Norton PC Checkup	Public
    Start Menu\Programs\Tweaking.com	Public:Start Menu\Programs\Tweaking.com	Public
    • We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't fix it.

    • Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

      In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.

    • Norton PC Checkup is not necessary for the system to run well. It uses system resources and promotes Norton software by showing vulnerabilities that may or may not actually exist.

    • The tweaking program is not necessary if you avoid unnecessary/dangerous registry cleaning and system "optimization".


    Analysis:
    Crashes still point to your wireless driver. The driver does not appear to have been updated. It still shows October 2009 as the date of the driver. Please try to update it again using the steps in my previous post.
      My Computer


  9. Posts : 21
    win7 home basic (64 bit)
    Thread Starter
       #9

    writhziden said:
    Software Concerns:
    Security Software: ??? Make sure to install security software. I recommend either of these:


    After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.


    Code:
    Start Menu\Programs\Driver Whiz    Public:Start Menu\Programs\Driver Whiz    Public
    Start Menu\Programs\NETGATE Registry Cleaner    Public:Start Menu\Programs\NETGATE Registry Cleaner    Public
    Start Menu\Programs\Norton PC Checkup    Public:Start Menu\Programs\Norton PC Checkup    Public
    Start Menu\Programs\Tweaking.com    Public:Start Menu\Programs\Tweaking.com    Public
    • We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't fix it.
    • Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

      In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7[2]=Performance%20Maintenance.
    • Norton PC Checkup is not necessary for the system to run well. It uses system resources and promotes Norton software by showing vulnerabilities that may or may not actually exist.
    • The tweaking program is not necessary if you avoid unnecessary/dangerous registry cleaning and system "optimization".
    Analysis:
    Crashes still point to your wireless driver. The driver does not appear to have been updated. It still shows October 2009 as the date of the driver. Please try to update it again using the steps in my previous post.
    Ok.
    1-As you want, i updated it certainly ( before my previous post). But i dont know why it date is octaber... I updated it certainly.
    2-I installed them and scan. The MSE only find one item. the log files of malware is attached. maybe i have to repair windows.
    very bad
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #10

    It is possible the registry cleaning caused problems with Windows that are now preventing the wireless drivers from installing properly.


    As to the Malwarebytes and MSE log, that is very strange that MSE flagged a Malwarebytes file as a possible threat. Something is not right with your security...


    If you continue to have crashes, you should consider Clean Reinstall - Factory OEM Windows 7.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:18.
Find Us