BSOD while playing diablo3/LoL


  1. Posts : 3
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD while playing diablo3/LoL


    My pc has crashed today 4 times with blue screen. 2 where while running diablo 3 and 2 where while running League of Legends. I hope i did everything correct. I don't use a cooler for the processor and the temperature here might have gone a bit high, although the last time the BSOD happened I had just started the PC.

    The error the report was saying was bcc code 24.
    Tnx for your help
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your crashes are related to some Gigabyte Energy Saver software, remove any such programs.
    Other dumps point to STOP 0x00000024: NTFS_FILE_SYSTEM error and Memory Management issues. Consider upgrading the firmware since this type of BSOD a common occurrence with SSDs.
    Run a RAM Test for at least 7 Passes & Disk Check
    RAM - Test with Memtest86+
    Disk Check

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041790, The subtype of the bugcheck.
    Arg2: fffffa8001820b80
    Arg3: 000000000000ffff
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x1a_41790
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  des2svr.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff800030feb40 to fffff800030931c0
    
    STACK_TEXT:  
    fffff880`06a4a818 fffff800`030feb40 : 00000000`0000001a 00000000`00041790 fffffa80`01820b80 00000000`0000ffff : nt!KeBugCheckEx
    fffff880`06a4a820 fffff800`0307f9af : fffffa80`00000000 00000000`02950fff 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x355e4
    fffff880`06a4a9e0 fffff800`03092453 : ffffffff`ffffffff 00000000`002fe810 00000000`002fe808 00000000`00008000 : nt!NtFreeVirtualMemory+0x61f
    fffff880`06a4aae0 00000000`774a14fa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`002fe7d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x774a14fa
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+355e4
    fffff800`030feb40 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+355e4
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4fa390f3
    
    FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+355e4
    
    BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+355e4
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 3
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Ok so i had done everything except memtest and i continued to have bluescreens.
    I run the memtest and i had like ~850k errors... So i guess there is a problem with my ram? Is there a possibility something else is wrong and ram errors pop?
    Thank u in advance
      My Computer


  4. Posts : 23
    Windows 7 Ultimate x64
       #4

    Zdidioui,

    more than likely it is ram, or you are overclocking and the ram timings are messed up. If you are overclocking, can you turn off your overclocking to see if that is the issue?

    if you are not overclocking, I would suggest removing all but one stick of ram, and then run memtest again on just that one stick. If you get no errors, take it out, put in the other stick and test it by itself until you find the bad stick (or sticks of ram).

    Once you have identified the bad sticks, try with just the good sticks and let us know if you are still getting blue screens.
      My Computer


  5. Posts : 3
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    I have the ram running at 1600, is that considered overclocking? Silly question
      My Computer


  6. Posts : 23
    Windows 7 Ultimate x64
       #6

    well if you don't know if you are, i doubt you would be


    So lets start by removing all ram except for 1 stick and doing the memory test and work thru the sticks till we find the bad ones.
      My Computer


 

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