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Windows 7: BSOD at random times just browsing, games etc

22 Jun 2012   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
BSOD at random times just browsing, games etc

sup all newbie here.

got a new comp a while back and its been fine up till now getting this same bsod error quite a bit now.

any help would be appreciated


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 3081

Additional information about the problem:
BCCode: a
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000359B366
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

My System SpecsSystem Spec
23 Jun 2012   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Bump anyone?
My System SpecsSystem Spec
23 Jun 2012   #3

MS Windows 7 Ultimate SP1 64-bit

My System SpecsSystem Spec

24 Jun 2012   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

i've done everything what the post told me to do.

i've downloaded and run the programs i've put them both in a zip.

and my system specs are on the link, but here they are again if that's what missing.

OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard Gigabyte Technology Co., Ltd. Z68XP-UD3
Memory 16gb (4x4gb) Ripjaw CX-9
Graphics Card Nvidia GeForce GTX 560ti
Sound Card onboard
Monitor(s) Displays Dell 24"
Screen Resolution 1920x1080
Keyboard G15
Mouse G5
PSU Thunderbolt 850W
Case Antec Gamer 300
Cooling Massive Fan with Copper heat pipes
Hard Drives Silicon Power SSD v30 120gb Seagate barracuda 1tb 7200 sata 3

its OEM and it's only about 3 months old.

what other information am i missing?
My System SpecsSystem Spec
24 Jun 2012   #5

MS Windows 7 Ultimate SP1 64-bit

Please follow this procedure, precisely as written:
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

you will need to include the ZIP file in your very next post.
My System SpecsSystem Spec
25 Jun 2012   #6

Windows 7 Home Premium 64 Bit

Problem Devices:
Realtek PCIe GBE Family Controller	PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&B75C242&0&00E6	This device is disabled.
Was the above intentional? If so, please explain why so we can understand your troubleshooting steps to this point.

Problematic Software:
Start Menu\Programs\GIGABYTE	Public:Start Menu\Programs\GIGABYTE	Public
Start Menu\Programs\GIGABYTE\ET6	Public:Start Menu\Programs\GIGABYTE\ET6	Public
  • Recommend removing your Gigabyte utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability.

Your crashes included a wide variety of BugCheck codes, so I suspect a hardware problem. Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec

 BSOD at random times just browsing, games etc

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