BSOD few times this week while gaming


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD few times this week while gaming


    My PC got a few BSOD recently while playing FFXIV and watching videos on Chrome. Updated video driver to latest and BSOD still happened today. Please help me out. Sorry if I'm doing it wrong! tried my best to follow instruction.

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? 64bit
    - the original installed OS on the system? No
    - an OEM or full retail version? I think it's full retail version
    - What is the age of system (hardware)? about 2yr
    - What is the age of OS installation (have you re-installed the OS?) roughly 6months
      My Computer


  2. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #2

    Hello and welcome to Sevenforums.

    BSOD Report

    CM2793.sys
    Do you happen to have a Snakebyte FFXIV gamepad controller installed on your system? If yes, it's recommended that you either update it, or delete it completely in terms if you're not using it.

    Snakebyte Product

    Avast Anti-virus
    Your dump contains Avast problems, aswSP.SYS. IF you purchased Avast and have an active subscription, you should probably contact Avast Costumer Server. IF you're a free user of it, we'd recommend uninstalling it and use MSE instead. But it's optional.
    Avast is a known causer to BSOD.

    LMVM Summery
    Code:
    5: kd> lmvm CM2793
    start             end                 module name
    fffff880`05bda000 fffff880`05bdbf80   CM2793   T (no symbols)           
        Loaded symbol image file: CM2793.sys
        Image path: \SystemRoot\system32\DRIVERS\CM2793.sys
        Image name: CM2793.sys
        Timestamp:        Sat Sep 18 10:17:03 2010 (4C94757F)
        CheckSum:         0000F8EE
        ImageSize:        00001F80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    --------------------------------
    3: kd> lmvm aswSP
    start             end                 module name
    fffff880`03c11000 fffff880`03c62000   aswSP    T (no symbols)           
        Loaded symbol image file: aswSP.SYS
        Image path: \SystemRoot\System32\Drivers\aswSP.SYS
        Image name: aswSP.SYS
        Timestamp:        Mon Nov 28 18:53:57 2011 (4ED3CAB5)
        CheckSum:         00059FDC
        ImageSize:        00051000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    --------------------------------
    Very known BSOD causer
    This one is very well known in a big matter. It's the ASACPI.sys, the 2006 and the 2009 versions are again a known BSOD causer, and this is the one you're using by the looks of it.

    http://support.asus.com/download/Options.aspx?SLanguage=en&type=1

    You should be able to update it on ASUS' website.

    Best Regards,
    Frederik.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks Frederik, I haven't get any BSoD for a week!
      My Computer


  4. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #4

    You're certainly welcome! :)

    - Fred.
      My Computer


 

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