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Windows 7: Intel Extreme Tuning Utility, PerfTuneService.exe stops working

24 Jun 2012   #1
dcknw

Windows 7 Professional x64
 
 
Intel Extreme Tuning Utility, PerfTuneService.exe stops working

Checking my systems' reliability in the Windows 7 'Reliability Monitor' I have noticed a daily 'critical event'. The error report is as follows:

Source
PerfTuneService
Summary
Stopped working
Date
24/06/2012 14:17
Status
Not reported
Description
Stopped working
Faulting Application Path: C:\Program Files (x86)\Common Files\Intel\Intel Extreme Tuning Utility\PerfTuneService.exe
Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: perftuneservice.exe
Problem Signature 02: 2.0.232.14
Problem Signature 03: 4bbfc05b
Problem Signature 04: System.Management
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4ca2baf0
Problem Signature 07: e0
Problem Signature 08: 3f
Problem Signature 09: System.Management.Management
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
 
Now it doesn't seem to affect anything I do, but seeing's as this was a clean install just last week, and it's the only problem apparent, I'd like to get it sorted. Plus it's labelled a 'critical event' which somewhat concerns me.

It gets 'reported' to windows via the 'check for solutions' button on a daily basis, but I don't expect that does anything really.

Has anyone seen this, know what this means or how I can fix it?
Thank you for reading.



My System SpecsSystem Spec
.
25 Jun 2012   #2
usasma
Microsoft MVP

 
 

Haven't seen it, but the usual solution for errors of this sort is:
- download a fresh copy of the program from the Intel Download Center ( http://downloadcenter.intel.com )
- uninstall the current version from your system
- install the freshly downloaded copy
- monitor for further errors

Just FYI - if you are overclocking, you can expect odd/unexplained errors because you're pushing the hardware past it's intended usage.
My System SpecsSystem Spec
25 Jun 2012   #3
dcknw

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by usasma View Post
Haven't seen it, but the usual solution for errors of this sort is:
- download a fresh copy of the program from the Intel Download Center ( http://downloadcenter.intel.com )
- uninstall the current version from your system
- install the freshly downloaded copy
- monitor for further errors

Just FYI - if you are overclocking, you can expect odd/unexplained errors because you're pushing the hardware past it's intended usage.

OK I'll give that a try and keep the post updated.

Thank you for your suggestion.
My System SpecsSystem Spec
.

25 Jun 2012   #4
dcknw

Windows 7 Professional x64
 
 

It looks like you were right on the money!
Uninstalling, fresh install and restart.

Have restarted a few times (as this seemed to be when the error occurred) and checked the reliability monitor... it's all good and clear.

Thank you so very much. I just hope it stays running sweet now.

A fresh install of Windows 7 was the best thing I ever did. It runs as good as new again!
My System SpecsSystem Spec
25 Jun 2012   #5
usasma
Microsoft MVP

 
 

I'm glad that it seems to have worked for you!
Thanks for letting us know!
My System SpecsSystem Spec
Reply

 Intel Extreme Tuning Utility, PerfTuneService.exe stops working




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