'Driver IRQL not less or equal' BSOD

Page 2 of 4 FirstFirst 1234 LastLast

  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #11

    I believe I found the problem:
    Code:
    tuneuputilitiesapp64.exe	c:\program files (x86)\tuneup utilities 2012\tuneuputilitiesapp64.exe	2748	8	200	1380	5/7/2012 2:13 PM	12.0.3600.104	1.29 MB (1,352,544 bytes)	30/5/2012 2:46 AM
    tuneuputilitiesservice64.exe	c:\program files (x86)\tuneup utilities 2012\tuneuputilitiesservice64.exe	2392	8	200	1380	5/7/2012 2:13 PM	12.0.3600.104	2.04 MB (2,143,072 bytes)	30/5/2012 2:46 AM
    The above software often causes issues with updating drivers. It removes registry entries that are required for the driver update to go smoothly. You may need to clean re-install Windows to resolve your issue. Do not use registry cleaning software in the future.

    Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

    In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.

    Backup any important files on your system. How To Use Samsung Recovery Solution 4 my samsung and recover to your factory image:
    Complete Restore - A Complete Restore uses a Complete Backup to restore your system to the condition it was in when the Complete Backup was made. If you have no stored Complete Backups, you can still use the Complete Restore function to restore your computer to its initial status.
      My Computer


  2. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    So all along, it was my Tuneup Utilities? Thank you so much! However, does this mean that I have to uninstall my Tuneup Utilities? So I paid for something that makes my computer crash?

    I have done a complete restore and have updated the necessary drivers. No Blue Screens yet.

    Should I reinstall my TU or just leave it as it is?
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #13

    Leave it uninstalled. And yes, you paid for something that can potentially cause problems on your system. Believe me, I made the same mistake a number of times before I joined this site and found out the error of my ways. Avoid 3rd party registry cleaning programs, driver updating programs, defrag programs, etc. that ask you to pay for them. CCleaner and Puran Defrag are the only programs I trust for any of those tasks (and I personally refrain from using CCleaner's registry cleaning service even though others say it is safe). I do not recommend any driver updating software unless it was provided by your motherboard manufacturer (ASUS, Gigabyte, MSI, ASRock, etc.) or vendor system manufacturer (DELL, Sony, HP, ASUS, acer, Toshiba, Samsung, etc.)
      My Computer


  4. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    Hello.
    Sorry to bother you guys again, I just experienced another random BSOD.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #15

    Device Concerns:
    Code:
    Teredo Tunneling Pseudo-Interface	ROOT\*TEREDO\0000	This device cannot start.
    Hardware devices are not working or are not detected in Windows should resolve it.


    Analysis:
    Crash indicates Netwsw00.sys which is your Intel® Wireless WiFi Link Adapter. I suspect this is software related and probably due to some startup program or service conflict. Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  6. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    Did everything as you said. Everything went fine until just now.
      My Computer


  7. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #17

    I added your thread to the More Help Requested thread.

    Best Regards,
    Frederik.
      My Computer


  8. Posts : 1,314
    Windows 7 64-bit
       #18

    Can you turn on DV and provide us any new crashdumps from any crashes that may occur when DV is on? Thanks.

    Right now I still think it's your Intel Wifi adapter driver. It's doing some rather funky things with its stack. It is dated from back in March, so are you sure you have no updates for it?
      My Computer


  9. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #19

    Can you use a wired connect and turn off the wireless so we can see if the WIFI is having an issue.

    Can you fill in your system specs?
    You can use this app to find them: Speccy Free System information Utility
    Then enter them in the drop box at the lower left of any of your posts.

    Do you have any Samsung utilities installed?

    Your latest crashes:
    Code:
    STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Usual causes:  Device driver
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003304100
    GetUlongFromAddress: unable to read from fffff800033041c0 00000000000004a4 Nonpaged pool
    IMAGE_NAME:  Netwsw00.sys
    -----------------------------------------------------------------------------------------------------------------------------------------------
    STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
    Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
    This dmp file is corrupt
    *** WARNING: Unable to verify timestamp for Netwsw00.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
    Probably caused by : Netwsw00.sys ( Netwsw00+9f039 )
    -----------------------------------------------------------------------------------------------------------------------------------------------
    Same crash as before, since the new driver didn't help, use a wired connection for a while to see if the system is more stable.

    You are having a lot of these program errors from your Cache SSD.
    Code:
    30/7/2012 6:07 PM	Application Error	Faulting application name: ExpressCacheRun64.exe, version: 1.0.0.2, time stamp: 0x4df608c1
    Faulting module name: ecapi64.dll, version: 1.0.46.0, time stamp:
    System Event Logs:
    Code:
    Event[76]:
      Log Name: System
      Source: Microsoft-Windows-SharedAccess_NAT
      Date: 2012-07-31T02:08:07.000
      Event ID: 34005
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DME-NB1235865
      Description: 
    The ICS_IPV6 was unable to allocate  bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
    
    Event[82]:
      Log Name: System
      Source: Service Control Manager
      Date: 2012-07-31T02:07:42.883
      Event ID: 7026
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DME-NB1235865
      Description: 
    The following boot-start or system-start driver(s) failed to load: 
    cdrom
    
    Event[126]:
      Log Name: System
      Source: Microsoft-Windows-BitLocker-Driver
      Date: 2012-07-31T02:06:02.670
      Event ID: 24620
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DME-NB1235865
      Description: 
    Encrypted volume check: Volume information on \\?\Volume{314e191b-cb8b-11e1-b7b8-806e6f6e6963} cannot be read.
    
    Event[168]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-07-31T02:05:55.479
      Event ID: 89
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DME-NB1235865
      Description: 
    ACPI thermal zone ACPI\ThermalZone\TZ00 has been enumerated.             
    _PSV = 0K             
    _TC1 = 0             
    _TC2 = 0             
    _TSP = 0ms             
    _AC0 = 344K             
    _AC1 = 328K             
    _AC2 = 273K             
    _AC3 = 273K             
    _AC4 = 273K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 372K             
    _HOT = 0K             
    _PSL - see event data.
    
    Event[563]:
      Log Name: System
      Source: Disk
      Date: 2012-07-31T01:00:40.031
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DME-NB1235865
      Description: 
    The driver detected a controller error on \Device\Harddisk2\DR2.
    
    Event[564]:
      Log Name: System
      Source: Microsoft-Windows-WLAN-AutoConfig
      Date: 2012-07-31T01:00:39.583
      Event ID: 10002
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DME-NB1235865
      Description: 
    WLAN Extensibility Module has stopped.
    
    Module Path: C:\windows\System32\IWMSSvc.dll
    Memory errors, can be RAM or the memory controller.

    CDROM driver error.
    Go to the Samsung support site and D/L and update all drivers for your laptop.

    Your CPU is shutting down due to overheating. Be sure it is not placed on any cloth surface, all vents need to be clear for air flow.
    Have you been checking your temperatures?
    Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
    Let us know the minimum and maximum temps you get.

    Hard drive error, Run the Hitachi Drive Fitness Test.


    App Event Logs:
    Code:
    Event[15]:
      Log Name: Application
      Source: Application Error
      Date: 2012-07-31T02:07:29.000
      Event ID: 1000
      Task: Application Crashing Events
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DME-NB1235865
      Description: 
    Faulting application name: ExpressCacheRun64.exe, version: 1.0.0.2, time stamp: 0x4df608c1
    Faulting module name: ecapi64.dll, version: 1.0.46.0, time stamp: 0x4ddeea46
    Exception code: 0xc0000409
    Fault offset: 0x0000000000001ae7
    Faulting process id: 0xd10
    Faulting application start time: 0x01cd6e7e1a046f02
    Faulting application path: C:\Program Files (x86)\Samsung\Fast Flash Sleep Resume\ExpressCacheRun64.exe
    Faulting module path: C:\Program Files (x86)\Samsung\Fast Flash Sleep Resume\ecapi64.dll
    Report Id: 6c532e73-da71-11e1-bc21-88532ee898eb
    Your cache SSD seems to be having issues also.

    Let's work on the CPU temp problem first.
    Keep Real Temp running when using your laptop, if the temps get above 90°C close all programs and see if the temp goes down. If they don't shutdown your laptop until it cools.
    Last edited by Dave76; 31 Jul 2012 at 10:10.
      My Computer


  10. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    Hey guys,

    I'm so sorry for the extremely late reply. I've been very very busy wit school and have been suffering with this laptop with extremely random crashes which really irritates me.

    I have done a few of the above mentioned solutions.

    My computer rarely overheats and the temperatures are in stable range. I have also been resetting my SSD Cache quite frequently but still BSOD occurs.

    I have a feeling that it's something related to my network. Netwsw00.sys keeps showing up.
      My Computer


 
Page 2 of 4 FirstFirst 1234 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:38.
Find Us