BSOD on opening AutoCAD everytime BCCode: 50 BCP1: FFFFF880E51F9110

dstare · 27 Jun 2012

Hi All,

Everytime I open AutoCAD program my computer crashes with the result of blue screen. This the message I get, I do have all dump files along with system health report attached to post or @ this link in zip format Index of /testing/autocad dump files . Hoping that somebody can look at it and point me in the right direction...Thanks a lot, Dali

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF880E51F9110
BCP2: 0000000000000001
BCP3: FFFFFA80085B12E6
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\062512-23727-01.dmp
C:\Users\DARE\AppData\Local\Temp\WER-35895-0.sysdata.xml

writhziden · 27 Jun 2012

Please follow the https://www.sevenforums.com/crashes-d...tructions.html to provide us with your crash reports so we may assist you with troubleshooting the problem.

dstare · 27 Jun 2012

yes i did follow instructions, all the files are uploaded to a testing folder on our website, see link in the original post...thanks

writhziden · 27 Jun 2012

I missed that. We still would prefer the files be uploaded here and not in a place where each file has to be downloaded individually. We help many people, and the 10 minutes it would take to download each file takes away time we could be helping someone else.

dstare · 27 Jun 2012

no problem i see your point, attached zip file to the original post now, also uplaoded to link above as well...sorry for the inconvenience, thx

writhziden · 27 Jun 2012

Thank you for your cooperation. I really do appreciate it. :)

Please install all Windows Updates. I note that you do not have Service Pack 1 installed yet:

Update to Service Pack 1 (SP1)

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site

Your crashes implicate AVG as the cause. Your installation of the software may be corrupted or out of date. Use the AVG Remover to remove the software. Download a fresh copy of the 2012 version of AVG. Install the fresh copy of AVG.

It is also possible conflicts exist with AVG due to Service Pack 1 not being installed. See if the system is stable after installing Service Pack 1.

If that does not provide stability, again use the AVG Remover to remove the software. Replace with Microsoft Security Essentials - Free Antivirus for Windows to test.