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Windows 7: BSOD Need Help random intervals.

27 Jun 2012   #1
hokey1

windows 7 ultimate x64
 
 
BSOD Need Help random intervals.

I've used memtest. I have replaced the video card. (Using the onboard video) I have swapped out memory. I now need expert advice.

I dual boot xp or windows 7. I get the BSOD on both operating systems.

win 7 x64 ultimate.
xp

Thanks for any advice and help that comes my way.


My System SpecsSystem Spec
.
28 Jun 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Problem Devices:
Code:
LogMeIn Kernel Information Provider	ROOT\LEGACY_LMIINFO\0000	This device is not present, is not working properly, or does not have all its drivers installed.
MpKsl9518e5d9	ROOT\LEGACY_MPKSL9518E5D9\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Looks like your LogMeIn and Microsoft Security Essentials programs are not installed properly. Uninstall both through Start Menu -> Control Panel -> Uninstall a program, download fresh copies of each, and then install the fresh copies.


You have no security software set to run on startup of the system. I recommend either of these:
After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.


You have a variety of BugCheck codes for your crashes. That usually means hardware is involved. Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
Reply

 BSOD Need Help random intervals.




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