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Windows 7: Computer freezing randomly, even after reformat

28 Jun 2012   #1

Windows 7 Home Premium 32bit
Computer freezing randomly, even after reformat

I bought this Lenovo laptop brand new about 4 months ago, and it was working fine for 3 of them.

While playing Diablo 3, two different times the computer shut down after a BSOD. This only happened twice, although I was playing for over a month. I'm not sure if that's related to my current problem, but thought it was worth mentioning.

A few weeks later I noticed that every once in a while when I tried to open a picture file, the computer would completely hang and I wouldn't be able to do much of anything else. For example, I could hide and unhide my web browser, type in URLs, but the browser wouldn't actually load any of those URLs or open new tabs, and eventually my whole computer would freeze. Over the course of two weeks the problem got worse and more frequent, and soon the computer was freezing after performing any sort of task, not just opening picture files.

Anyway, I just did a complete reformat of my hard drive, and things were working well until a few hours ago, when a picture froze my computer again in the same way. This has now happened three times over the course of the last hour.

What else should I try doing beyond a reformat, or is it a lost cause?

My System SpecsSystem Spec
28 Jun 2012   #2

Windows 7 Home Premium 64 Bit

This sounds like a hardware problem. Have you contacted Lenovo under your warranty? That would be my first recommendation.
My System SpecsSystem Spec

 Computer freezing randomly, even after reformat

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