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New laptop less than a month old blue screen errors: BCCode: d1.
Hello everybody, I have recently purchased a new laptop and its started getting blue screen errors. As its so new I wondering whether or not it is a hardware error which makes the laptop useless long term or whether I have installed something on it which is causing it.
Here is a copy of the crash report, I would appreciate some help as I have no idea where to start.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: d1
BCP1: FFFFF880061EB805
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880058A738D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\062812-27300-01.dmp
C:\Users\Phil\AppData\Local\Temp\WER-60075-0.sysdata.xml
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Thanks for any potential help,
Smurphus