Frequent BSOD and apps crashes

SpectorCZ · 29 Jun 2012

Hello everyone.

I am having an ongoing issue with my computer. It's an 3,5 years old laptop MSI GX630:

AMD Turion X2 Ultra 64bit - 2.1 GHz
4Gigs of RAM - DDR2 800MHz (now only 2Gigs, as I am testing the RAM sticks)
nVidia GeForce 6900M-GT
Windows 7 Professional 64bit

Issues:
- Applications crashes (Internet browsers, games, video players, even DWM, WIFI,...)
- BSOD (most frequent: DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE_FAULT_IN_NONPAGED_AREA)

I tried Prime95 - gave me an error, so I tried Memtest, which gave me an error on one of the two RAM modules. So I left only the "good" one in and thought it will be OK. And it seemed that way for a while ... a day (maybe it was just a good
luck that day) Then the BSOD appeard again, with what should be fully working RAM. So I guess an error isn't here. I fear it could be Mboard/Gcard/Processor/Power suply issue, but because the laptop is out of waranty, I would like to make sure, it isn't just a driver problem.

I am aware, that I don't have all drivers installed for my HW (mostly stuff I am not using) but there could be problem there. The problem is, I was not able to find the drivers for it and some drivers from MSI doesn't work on 64bit Windows. I uninstaled Avast antivirus, Daemon Tools,... didn't help either.

Thank you for any help.

Here are the files:

SpectorCZ · 29 Jun 2012

And of course as I sent it, I found and driver for a coprocessor. But doesn't look like it solved anything. Still crashing (right now it was Flash and Firefox plugin container)

writhziden · 29 Jun 2012

Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.

Brink said:

NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 218902

SpectorCZ · 29 Jun 2012

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-*****
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {3B868715-6DFB-407A-926B-3E35E3545EF2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120401-1505
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3B868715-6DFB-407A-926B-3E35E3545EF2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-4028950495-4202932640-691881968</SID><SYSTEM><Manufacturer>Micro-Star International</Manufacturer><Model>GX630/GX633</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>E1652NMS VER.10Q</Version><SMBIOSVersion major="2" minor="4"/><Date>20100423000000.000000+000</Date></BIOS><HWID>6AB93607018400F6</HWID><UserLCID>0405</UserLCID><SystemLCID>0405</SystemLCID><TimeZone>Střední Evropa (běžný čas)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Verze služby SLS (Software Licensing Service): 6.1.7600.16385

Název: Windows(R) 7, Professional edition
Popis: Windows Operating System - Windows(R) 7, OEM_SLP channel
ID aktivace: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID aplikace: 55c92734-d682-4d71-983e-d6ec3f16059f
Rozšířené PID: 00371-00178-926-700004-02-1029-7600.0000-1642012
ID instalace: 016392517194254130112192669502575922514715383344678263
Adresa URL certifikátu procesoru:   http://go.microsoft.com/fwlink/?LinkID=88338
Adresa URL certifikátu počítače:     http://go.microsoft.com/fwlink/?LinkID=88339
Adresa URL licence k použití:             http://go.microsoft.com/fwlink/?LinkID=88341
Adresa URL certifikátu kódu Product Key: http://go.microsoft.com/fwlink/?LinkID=88340
Část kódu Product Key: 7TP9F
Stav licence: Licencováno
Zbývající počet obnovení aktivačního období Windows: 3
Důvěryhodný čas: 29.6.2012 19:19:06

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAJJRAaYC9VhAO9ZaStON2/tip1pu6Svxyfig=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            MSI_NB        MEGABOOK
  FACP            MSI_NB        MEGABOOK
  HPET            Nvidia        AMIHPET 
  MCFG            MSI_NB        MEGABOOK
  SSDT            A M I         POWERNOW
  SLIC            _ASUS_        Notebook

writhziden · 29 Jun 2012

We asked for the diagnostics un-edited. Please provide the un-edited version including part of your key. The part of the key the diagnostics includes will not compromise your system in any way.

Do you have the original Windows 7 installation media that came with your MSI Notebook? The media you currently have installed is not genuine and has an invalid license. Non-Genuine Windows contains security leaks and also cannot be properly updated which may result in instabilities and blue screen crashes.

Does your MSI Notebook have a COA sticker on it with a license key? What Windows version does the sticker apply to, i.e. Home Premium, Home Basic, etc.?