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Windows 7: BSOD BCCode: f4

30 Jun 2012   #1

Windows 7 Home Premium 64bit
BSOD BCCode: f4

Hi there,
Can anyone advise?
All available updates installed.

OS: Windows 7 Home Premium x64
System: Lenovo IdeaCentre B320
Age of the system: 8 months
Age of the current OS: 8 months

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1029

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80055C97D0
BCP4: FFFFF80002F8A510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

My System SpecsSystem Spec
30 Jun 2012   #2

Windows 7 Home Premium 64bit

It happens absolutely randomly, today 5 times within what felt like and hour and nothing the rest of the day.. Wast doing anything particular during that time, all usual facebook, skype etc.

If you guys get a chance to have a look I would be super happy for any help!
Thank you so much in advance!
My System SpecsSystem Spec
30 Jun 2012   #3

Windows 7 Home Premium 64 Bit

Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run all Basic tests with SeaTools: S.M.A.R.T. Check, Short Drive Self Test, Drive Information, Short Generic, and Long Generic. Run the tests for all HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec

14 Jul 2012   #4

Windows 7 Home Premium 64bit

Hi there!

First of all thanks for your analysis and advice!

I havenīt done the Seatools for DOS and Memtest86+ simply because I didnīt have empty CDs :)

However I did all the rest and its been two weeks and no BSOD ever since..

I gonna risk it and leave it as it is, hopefully the problem whatever it was got resolved..

Thanks again!! You are a lifesaver!


So ran the disk check (my only HDD), here is the log:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
123904 file records processed. File verification completed.
243 large file records processed. 0 bad file records processed. 0 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
170844 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
123904 file SDs/SIDs processed. Cleaning up 68 unused index entries from index $SII of file 0x9.
Cleaning up 68 unused index entries from index $SDH of file 0x9.
Cleaning up 68 unused security descriptors.
Security descriptor verification completed.
23471 data files processed. CHKDSK is verifying Usn Journal...
36589768 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
123888 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
223801604 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

950367231 KB total disk space.
54841372 KB in 94971 files.
63992 KB in 23472 indexes.
4 KB in bad sectors.
255447 KB in use by the system.
65536 KB occupied by the log file.
895206416 KB available on disk.

4096 bytes in each allocation unit.
237591807 total allocation units on disk.
223801604 allocation units available on disk.

Internal Info:
00 e4 01 00 b7 ce 01 00 7a 5d 03 00 00 00 00 00 ........z]......
33 05 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 3...,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

SeaTools Log:

--------------- SeaTools for Windows v1.2.0.6 ---------------
1.7.2012 12:54:58
Model: ST31000528AS
Serial Number: 6VPEM14V
Firmware Revision: CC6B
SMART - Pass 1.7.2012 12:54:58
Short DST - Started 1.7.2012 12:55:21
Short DST - FAIL 1.7.2012 12:55:36
SeaTools Test Code: ACAAA1E0
Identify - Started 1.7.2012 12:56:21
Identify - Started 1.7.2012 12:56:58
Short Generic - Started 1.7.2012 12:58:01
Short Generic - FAIL 1.7.2012 12:58:32
SeaTools Test Code: ACAAA1C0
Long Generic - Started 1.7.2012 13:01:01
Long Generic - FAIL 1.7.2012 13:01:28
SeaTools Test Code: ACAAA1D0

*SFC /SCANNOW Command - System File Checker

Windows Resource Protection did not find any integrity violations after the first check


Malwarebytes Anti-Malware
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: v2012.07.01.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Evey :: EVEYPC [administrator]

1.7.2012 13:45:00
mbam-log-2012-07-01 (13-45-00).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 321380
Time elapsed: 28 minute(s), 44 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

My System SpecsSystem Spec
14 Jul 2012   #5

Windows 7 Home Premium 64 Bit

Looks good. When you are confident the problem is solved, please mark your thread solved.
My System SpecsSystem Spec

 BSOD BCCode: f4

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