BSOD playing battlefield 3, page_fault_in_nonpaged_area/dxgmms1.sys

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  1. Posts : 58
    Windows 7 Home Premium 64bit
    Thread Starter
       #31

    Shortly after writing my last post, the system froze up and I had to reboot. I did notice that while playing one of the games I have installed the fps was much lower than usual, so I'm hoping the cpu just got bogged down with the verifier running at the same time.
      My Computer


  2. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #32

    Does your system still crash while playing games with verifier on?

    Turn verifier off. Does your system still crash?
      My Computer


  3. Posts : 58
    Windows 7 Home Premium 64bit
    Thread Starter
       #33

    So far it has only happened once with verifier on, and with it off my fps returns to normal. When it did crash I was actually tabbed out on battlefield.com.
      My Computer


  4. Posts : 58
    Windows 7 Home Premium 64bit
    Thread Starter
       #34

    I received yet another BSOD today, this being the same bugcheck as what I started this thread with. I'm going to reinstall the ati drivers again to see if anything changes. My thought process being that surely it can't hurt anything?
      My Computer


  5. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #35

    That is a good idea as the ATI drivers are what caused the crash in the first place. Once again, remember to uninstall the driver first before installing it.
      My Computer


  6. Posts : 58
    Windows 7 Home Premium 64bit
    Thread Starter
       #36

    Sadly after quite awhile I received a new BSOD today, this one caused by usbccgp.sys. Uploaded dump files, and I should note I installed a new heatsink two days ago. I popped the side off my case and unplugged/sprayed a can of duster on the usb sockets.

    Hopefully was just a hardware issue, but wanted to update this thread with every BSOD I get for future problems should any arise.
      My Computer


  7. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #37

    Drivers
    I would recommend uninstalling the Arcsoft driver and any associated software.

    Enable Driver Verifier. Enabling this should hopefully crash your system and then point to the faulty driver that is causing problems. However before you do, it is advised that you create a system restore point and backup first.
    Driver Verifier - Enable and Disable
    Hardware
    Run a chkdsk on the system partition to check for bad sectors or system errors.
    Disk Check

    Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found. This time, isolate each stick (leave only one stick) and then reboot and run Memtest.
    RAM - Test with Memtest86+
      My Computer


  8. Posts : 58
    Windows 7 Home Premium 64bit
    Thread Starter
       #38

    Ran a chkdsk with no problems, and memtest from a usb with 7 passes overnight. After enabling driver verifier for all of last night and this morning, it didn't ever cause a crash. I also uninstalled the arcsoft totalmedia extreme.

    Will get back to you when it crashes again.
      My Computer


  9. Posts : 8,398
    Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
       #39

    Okay, remember to post the latest dumps with the new crash.
      My Computer


  10. Posts : 58
    Windows 7 Home Premium 64bit
    Thread Starter
       #40

    Ok, so apparently when I took apart my computer to install a new heatsink and put it back together, windows decided to roll back my graphics driver to 12.6 when it was at 12.8 before installing. I realized this after getting another bsod while playing battlefield today. I updated back to 12.8 (I have no idea why this happened).

    Then while I was trying out a new game my friend recommended I received 2 more BSODs, one pointing at hal.dll and the other at USBPORT.SYS. I don't know where all these new blue screens came from but it's quite annoying :/

    Attached new dumps along with the rest your seven forums tool gathers just in case you needed anything else.
      My Computer


 
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