Bluescreen

Hopefully it won't happen now that you did those steps, but if it does, let us know.

Also let us know if it does not reoccur and the problem is solved. :)

hey, it happened again but i cant find the dump file. every file in the folder dates back to june 30th and it happened after that.

not sure if this is right but heres something.

Analysis:

Crashes are pointing to your USB devices again.

3rd Party Drivers:

Drivers in red should be updated:

Code:

btwl2cap.sys Fri Apr 3 18:28:45 2009 (49D6A9BD)
intelppm.sys Mon Jul 13 17:19:25 2009 (4A5BC0FD)
btwavdt.sys Tue Aug 25 14:35:17 2009 (4A944B05)
btwrchid.sys Tue Aug 25 14:36:32 2009 (4A944B50)
HECIx64.sys Thu Sep 17 13:54:16 2009 (4AB293E8)
btwaudio.sys Mon Sep 28 09:47:34 2009 (4AC0DA96)
dvmio.sys Tue Nov 10 21:38:32 2009 (4AFA3FC8)
stwrt64.sys Wed Jan 13 22:44:05 2010 (4B4EAF25)
iaStor.sys Fri Jan 15 13:21:57 2010 (4B50CE65)
Impcd.sys Wed Feb 10 16:01:59 2010 (4B733AE7)
igdpmd64.sys Wed Feb 10 17:56:24 2010 (4B7355B8)
atikmpag.sys Tue Mar 9 19:38:21 2010 (4B97061D)
atipmdag.sys Tue Mar 9 20:28:28 2010 (4B9711DC)
amdxata.sys Fri Mar 19 10:18:18 2010 (4BA3A3CA)
SynTP.sys Fri Apr 9 15:43:53 2010 (4BBF9F99)
NETwNs64.sys Tue Jan 4 12:29:41 2011 (4D237525)
hpdskflt.sys Fri May 13 12:47:02 2011 (4DCD7CA6)
Accelerometer.sys Fri May 13 12:47:02 2011 (4DCD7CA6)
mfehidk.sys Fri Aug 26 14:44:44 2011 (4E5805BC)
mfewfpk.sys Fri Aug 26 14:45:00 2011 (4E5805CC)
mfeapfk.sys Fri Aug 26 14:45:37 2011 (4E5805F1)
mfeavfk.sys Fri Aug 26 14:46:03 2011 (4E58060B)

btwl2cap.sys
intelppm.sys
btwavdt.sys
btwrchid.sys
HECIx64.sys
btwaudio.sys
dvmio.sys
stwrt64.sys
iaStor.sys
Impcd.sys
igdpmd64.sys
atikmpag.sys
atipmdag.sys
amdxata.sys
SynTP.sys
NETwNs64.sys
hpdskflt.sys
Accelerometer.sys
mfehidk.sys
mfewfpk.sys
mfeapfk.sys
mfeavfk.sys

You can find driver updates for the device through your HP support site. HP Support & Drivers | United States

If you need help updating drivers, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs. Also, include your HP full model.

HP Support said:

Enter a product name/number: HP ENVY 14

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