Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random BSODs when playing

02 Jul 2012   #1

Windows 7 Professional x64
Random BSODs when playing


When playing games, at random times, my computer throws a BSOD with different errors each time it happens, games I tested are Supremme Commander 2, STALKER: Call of Prypiat, Battlefield: Bad Company 2, Metro 2033 and more, Battlefield 3 just did BSOD once, the other times just crashed to desktop, it also BSOD twice without playing any games since the installation of Windows.

I thouhgt it could be a problem with the network card and I installed a pci one, not solved the problem.

Here I leave the information about the system and the files you need.

Is Windows 7 . . .
- x86 (32-bit) or x64 ?
Windows 7 Professional x64
- the original installed OS on the system? No, own made computer
- an OEM or full retail version? Downloaded and installed from MSDNAA (Microsoft DreamSpark for students)

- OEM = came pre-installed on system - Full Retail = you purchased it from retailer
- What is the age of system (hardware)? Like 5 years, unless RAM (less than a year) and the graphics card (3 months)
- What is the age of OS installation
(have you re-installed the OS?) 2 months

Thanks for your help and hope you could solve my problems...

EDIT: System Specs are on profile

My System SpecsSystem Spec
03 Jul 2012   #2

Windows 7 Home Premium 64 Bit

Device Concerns:
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller PCI \ VEN_11AB & DEV_4364 & REV_12 & SUBSYS_826E1043 \ 4 & 0 & 00E5 & 18BA0AA4 This device is disabled.
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller # 2 PCI \ VEN_11AB & DEV_4364 & REV_12 & SUBSYS_826E1043 \ 4 & 0 & 00E2 & 45B69F9 This device is disabled.
Were you aware of the above? If so, please explain so we may understand your troubleshooting steps.

Also, be aware that disabling devices does not always prevent their drivers from loading, and the drivers can still cause conflicts if they are not up to date or if they are corrupted/buggy.

Software Concerns:
Security Software: ??? Make sure to install security software. I recommend either of these:
After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.

Your BugCheck codes are fairly widespread. This typically indicates a hardware issue. A number of your crashes point to your keyboard drivers. What type of keyboard are you using? Do you have the drivers for it installed?

Hardware Checks:
Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
03 Jul 2012   #3

Windows 7 Professional x64

I deactivated those Ethernet controllers because I installed an externa PCI Ethernet Network Card, so yes, I was aware about that.

The keyboard is a Logitech G15, I installed the drivers (didn't think I needed them...) and it seems it solved the problem with BSODs.

Thank you very much for your help, I've been like this for some months :P.
My System SpecsSystem Spec

03 Jul 2012   #4

Windows 7 Home Premium 64 Bit

You're welcome. Glad to see it solved!!
My System SpecsSystem Spec

 Random BSODs when playing

Thread Tools

Similar help and support threads
Thread Forum
Random BSODs playing BF4
Hello! My BSOD problems started a few days ago while playing BF4. I have tried solving the problem myself without success and today I got a BSOD while watching some youtube videos. I have, to my knowledge, updated all drivers I can think of. My RAM and graphics card have been upgraded...
BSOD Help and Support
Playing FFXIV , getting random BSODs
I only get them while playing FFXIV. One of my fans is out on video card , so i have been running the game at the lowest settings and running MSI Afterburner to keep the one fan on almost max speed while keeping an eye on the card temp. The most recent BSOD happened with the card at only 73degrees....
BSOD Help and Support
Random BSODs (while playing games and ETC)
I was suffering from random BSODs a few weeks ago and have been in the process of fixing it ever since. My friends and I are running out of ideas of causes. Originally we thought it was my new graphics card (specs listed below). Thankfully it was still under warranty. We replaced it, didn't help....
BSOD Help and Support
random bsods when playing wow or playing movies
HI there im hopeing someone can help me solve this im stumped about what the error is. it only accurs when im ether playing online games or watching movies. my driver says it's up to date, but ill post the bsod.
BSOD Help and Support
Random BSODs when playing games
I've had 9 BSODs in 3 weeks time with my one month old computer. All those BSODs have happened during gameplay of either Bad Company 2 or Warhammer Online. I haven't crashed in normal Windows usage. Basically the game and sound freeze for one second and then a black screen follows with some...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:15.
Twitter Facebook Google+