BOSD BCCode 116

joenone · 03 Jul 2012

Win 7 Ultimate 64 bit MSDN (retail)
built the computer February 2011
reinstalled several times, this install is 2 months old

Specs:
Field Value
Computer
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 7 Ultimate
OS Service Pack Service Pack 1
Internet Explorer 9.0.8112.16421
DirectX DirectX 11.0
Computer Name JONATHAN-PC
User Name Jonathan
Logon Domain Jonathan-PC
Date / Time 2012-07-03 / 09:34

Motherboard
CPU Type HexaCore AMD Phenom II X6 1055T, 2800 MHz (14 x 200)
Motherboard Name Asus M4A89GTD Pro/USB3 (2 PCI, 1 PCI-E x1, 1 PCI-E x4, 2 PCI-E x16, 4 DDR3 DIMM, Audio, Video, Gigabit LAN, IEEE-1394)
Motherboard Chipset AMD 890GX, AMD K10
System Memory 8192 MB (DDR3-1333 DDR3 SDRAM)
DIMM1: Corsair XMS3 CM3X2G1600C9B6X 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)
DIMM2: Corsair XMS3 CM3X2G1600C9B6X 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)
DIMM3: Corsair XMS3 CM3X2G1600C9B6X 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)
DIMM4: Corsair XMS3 CM3X2G1600C9B6X 2 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 592 MHz) (6-6-6-16 @ 444 MHz)
BIOS Type AMI (10/31/11)
Communication Port Communications Port (COM1)

Display
Video Adapter AMD Radeon HD 6800 Series (1024 MB)
Video Adapter AMD Radeon HD 6800 Series (1024 MB)
Video Adapter AMD Radeon HD 6800 Series (1024 MB)
Video Adapter AMD Radeon HD 6800 Series (1024 MB)
3D Accelerator AMD Radeon HD 6870 (Barts)
Monitor Samsung SyncMaster P2770HD (Digital) [27" LCD] (H1AK500000)
Monitor Samsung SyncMaster T220(G)/MagicSyncMaster T220(G) (Analog) [22" LCD] (HVBQA09342)

Multimedia
Audio Adapter ATI Radeon HDMI @ AMD Barts - High Definition Audio Controller
Audio Adapter Realtek ALC892 @ ATI SB800 - High Definition Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Storage Controller JMicron JMB36X Controller
Disk Drive WDC WD15EARS-00Z5B1 ATA Device (1397 GB, IDE)
Disk Drive WDC WD3200AAKS-00L9A0 ATA Device (298 GB, IDE)
Disk Drive WDC WD5002AALX-00J37A0 ATA Device (465 GB, IDE)
Optical Drive ASUS DRW-24B1ST ATA Device (DVD+R9:12x, DVD-R9:12x, DVD+RW:24x/8x, DVD-RW:24x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 146.5 GB (77.2 GB free)
D: (NTFS) 41970 MB (27378 MB free)
R: (NTFS) 136.5 GB (61.2 GB free)
W: (NTFS) 1397.3 GB (274.0 GB free)
X: (NTFS) 161.6 GB (102.9 GB free)
Total Size 1882.8 GB (542.0 GB free)

Input
Keyboard HID Keyboard Device
Keyboard Logitech HID-Compliant Keyboard
Mouse Logitech HID-compliant G500 Gaming Mouse

Network
Primary IP Address 192.168.2.109
Primary MAC Address BC-AE-C5-30-9D-31
Network Adapter Realtek PCIe GBE Family Controller (192.168.2.109)

Peripherals
Printer Epson Stylus NX510(Network)
Printer Fax
Printer Microsoft XPS Document Writer
Printer Nitro PDF Creator
Printer Send To OneNote 2010
FireWire Controller VIA VT6308 Fire IIM IEEE1394 Host Controller (PHY: VIA VT6307)
USB1 Controller ATI SB800 - OHCI USB Controller
USB1 Controller ATI SB800 - OHCI USB Controller
USB1 Controller ATI SB800 - OHCI USB Controller
USB1 Controller ATI SB800 - OHCI USB Controller
USB2 Controller ATI SB800 - EHCI USB 2.0 Controller
USB2 Controller ATI SB800 - EHCI USB 2.0 Controller
USB2 Controller ATI SB800 - EHCI USB 2.0 Controller
USB3 Controller NEC uPD720200 USB 3.0 Host Controller
USB Device Logitech USB Headset
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Input Device

DMI
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version 3027
DMI System Manufacturer System manufacturer
DMI System Product System Product Name
DMI System Version System Version
DMI System Serial Number System Serial Number
DMI System UUID 607F001E-8C0000E1-AD07BCAE-C5309D31
DMI Motherboard Manufacturer ASUSTeK Computer INC.
DMI Motherboard Product M4A89GTD-PRO/USB3
DMI Motherboard Version Rev 1.xx
DMI Motherboard Serial Number 108091500000318
DMI Chassis Manufacturer Chassis Manufacture
DMI Chassis Version Chassis Version
DMI Chassis Serial Number Chassis Serial Number
DMI Chassis Asset Tag Asset-1234567890
DMI Chassis Type Desktop Case

usasma · 03 Jul 2012

STOP 0x116 error troubleshooting steps: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

This latest memory dump is Verifier Enabled. Please turn off Driver Verifier - we don't need it with STOP 0x116 errors.

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.

Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect.

Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Microsoft Virtual Machine drivers date from 2007 - please uninstall it immediately.

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


AODDriver2.sys       Tue Mar 06 04:55:00 2012 (4F55DEF4)
ASACPI.sys           Wed Jul 15 23:31:29 2009 (4A5E9F11)
AsIO.sys             Mon Aug 03 03:03:16 2009 (4A768BB4)
AsUpIO.sys           Sun Jul 05 22:21:38 2009 (4A515FB2)
AtiPcie.sys          Tue May 05 11:00:22 2009 (4A005486)
AtihdW76.sys         Thu Feb 23 07:30:12 2012 (4F463154)
GEARAspiWDM.sys      Mon May 18 08:17:04 2009 (4A1151C0)
LHidFilt.Sys         Fri Sep 02 02:23:09 2011 (4E60764D)
LMouFilt.Sys         Fri Sep 02 02:23:15 2011 (4E607653)
NTIOLib_X64.sys      Wed Oct 20 02:45:49 2010 (4CBE901D)
RTKVHD64.sys         Fri Jan 29 01:48:35 2010 (4B6284C3)
Rt64win7.sys         Sun May 30 23:46:43 2010 (4C033123)
SCDEmu.SYS           Mon Apr 12 04:52:25 2010 (4BC2DF49)
VMNetSrv.sys         Wed Jan 24 07:05:46 2007 (45B74B9A)
amdiox64.sys         Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys          Fri Mar 19 12:18:18 2010 (4BA3A3CA)
atikmdag.sys         Thu Apr 05 21:48:25 2012 (4F7E4B69)
atikmpag.sys         Thu Apr 05 21:10:44 2012 (4F7E4294)
avgntflt.sys         Tue Apr 24 02:14:35 2012 (4F9644CB)
avipbb.sys           Thu Apr 26 06:12:40 2012 (4F991F98)
avkmgr.sys           Thu Sep 15 09:36:11 2011 (4E71FF4B)
jraid.sys            Mon Jan 11 06:28:18 2010 (4B4B0B52)
msibios64_100507.sys Fri May 07 05:17:12 2010 (4BE3DA98)
nusb3hub.sys         Wed Mar 14 20:17:09 2012 (4F613505)
nusb3xhc.sys         Wed Mar 14 20:17:10 2012 (4F613506)
usbfilter.sys        Tue Dec 22 03:26:22 2009 (4B3082AE)
vmm.sys              Fri May 15 08:28:12 2009 (4A0D5FDC)

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\070312-25740-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul  3 12:08:00.626 2012 (UTC - 4:00)
System Uptime: 8 days 5:50:15.844
BugCheck 116, {fffffa80097da010, fffff88002c1d768, 0, d}
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmpag.sys ( atikmpag+8768 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_VRF_IMAGE_atikmpag.sys
Bugcheck code 00000116
Arguments fffffa80`097da010 fffff880`02c1d768 00000000`00000000 00000000`0000000d
BiosVersion = 3027   
BiosReleaseDate = 10/31/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

joenone · 04 Jul 2012

Thanks for the quick reply, I'll give it a go and respond with results. Cheers!

joenone · 28 Jul 2012

Well I did ass you recommended and we'll find out shortly.

- removed ati/amd drivers, reinstalled manually as described
- removed virtual pc 2007

joenone · 31 Jul 2012

2 days uptime without a crash, i think this one is solved. thanks a lot, saved my butt before semester restarts.

SiXoS · 12 Aug 2012

So i've done as you said but it still doesn't work. Although i couldn't find the "AODDriver entry" in the NON Plug and play section.

I've uploaded the stuff from SF diag tool.

Attachment 226071

I'm using Windows 7 64-bit and the problem apeared when i installed my newly bought HD Radeon 7770.

usasma · 12 Aug 2012

SiXoS - are you the same person as joenone ?
If not, please start your own topic so that your issue can get the individual attention that it deserves.

SiXoS · 12 Aug 2012

No i'm not the same person, here's a new post.