Random Screen Freeze while gaming


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    Random Screen Freeze while gaming


    I just brought a new pc with win 7 pre-installed. Systems goes very well and never have problem except when I gaming. The screen will randomly freeze and require a hard reset. I tried to reinstall the graphic driver several times but it doesn't help at all.

    Event log seems recorded some kind of kernel error.

    Win 7 Home Premium 64 bit
    AMD 7750 Graphic Card
    Asus P8Z77V-LX motherboard
    Intel i3450 Processor
    8GB Kingston RAM
    1TB WD Hard disk

    I am very frustrated and hope someone could help figure out what's the problem.
      My Computer


  2. Posts : 28
    Windows 7 Home Premium 64bit
       #2

    Update your video card drivers.
    Here is a video on how to update your video card drivers http://www.youtube.com/watch?v=cCpUC33pVXQ
    Also contact your manufacturer.


    Starbeetle
    Last edited by Starbeetle; 03 Jul 2012 at 21:58. Reason: fixed link
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I have the latest video card driver installed already...
      My Computer


  4. Posts : 28
    Windows 7 Home Premium 64bit
       #4

    I would contact your manufacturer.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    Even though you are not getting a blue screen, please follow the https://www.sevenforums.com/crashes-d...tructions.html to provide us with your system/application Event Viewer logs. Those logs can help us determine what is causing your system/screen to freeze.
      My Computer


  6. Posts : 28
    Windows 7 Home Premium 64bit
       #6

    writhziden said:
    Even though you are not getting a blue screen, please follow the https://www.sevenforums.com/crashes-d...tructions.html to provide us with your system/application Event Viewer logs. Those logs can help us determine what is causing your system/screen to freeze.
    Indeed these logs will help us determine what is causing your screen to freeze
      My Computer


  7. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Brand New PC purchased in late june 2012 with OEM Win 7 64bit

    Hope someone can help!!
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    I see nothing obvious that might be causing the freezes. The information provided in the reports left a lot to be desired, unfortunately.

    System Specs:
    If you need help, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs


    General Troubleshooting:
    I did not want to leave you with no troubleshooting steps, so I can provide some general troubleshooting. Go through the Troubleshooting Steps for Windows 7

       Warning
    Some of the steps require that you open up your system, so before doing any of the re-seating and connection checking steps, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: Some steps in that tutorial involve removing the system case or system panels and can void your warranty!!!


    The steps specifically related to the warning are steps 8, 10, and 11.
      My Computer


 

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